Shift Lead

Flynn Fitness is part of the Flynn Group, which holds the distinction of being the largest franchise operator in the world. The Flynn Group manages a diverse portfolio of well-known restaurant and fitness brands, including Applebee's, Arby's, Panera Bread, Pizza Hut, Taco Bell, Wendy's, and Planet Fitness. Each of these brands is operated with a commitment to excellence, reflecting the company's core values: Care Genuinely for People, Play like a Champion, and Win as One. Flynn Fitness, affiliated with Planet Fitness, exemplifies a unique fitness environment that welcomes everyone, creating a Judgement Free Zone where individuals of all backgrounds can feel comfortable and supported in their journey towards an active, healthy lifestyle.

As part of this dynamic and supportive culture, the Shift Lead position at Flynn Fitness plays a vital role. Reporting to the General Manager, the Shift Lead supervises team members during their shifts, ensuring that the workplace operates efficiently and effectively. This role is pivotal in upholding the high standards of performance, quality, and safety so essential to the Flynn Fitness experience. The Shift Lead fosters a high-energy, welcoming environment, encouraging camaraderie among team members and promoting a culture of respect and inclusivity. This position combines leadership, management, and organizational duties to create a smooth operational flow while maintaining the club's vibrant atmosphere.

The Shift Lead is tasked with organizing shift schedules, monitoring attendance, and delegating duties based on individual employee skills. Training new and current team members is essential to maintain excellence in service, while addressing customer concerns and resolving conflicts promptly ensures member satisfaction. The role requires adherence to company policies and health and safety standards, as well as the safeguarding of member documents and confidential information. Additionally, the Shift Lead ensures the club's cleanliness and maintenance remain at the highest level, contributing to a consistently positive member experience.

This role demands strong customer service skills, effective communication, and problem-solving abilities. Shift Leads must be capable of active listening, empathy, and collaboratively finding solutions to issues as they arise. Physical demands include standing for long periods, frequent walking throughout the fitness facility, occasional lifting of items up to 75 pounds, and performing various physical tasks related to stocking and cleaning. Safety is a top priority, with all necessary equipment and protocols provided to protect employees in the fitness environment.

Flynn Group is committed to creating a diverse and inclusive workforce that values all individuals and provides equal opportunities for employment. Reasonable accommodations are available throughout the application process to support candidates with disabilities. This welcoming and progressive approach ensures that every team member can thrive while contributing to the success of Flynn Fitness and its members. Joining Flynn Fitness as a Shift Lead offers a chance to be part of a premier team dedicated not only to fitness but also to fostering a positive community experience that empowers and supports everyone who walks through the doors.