Five Guys logo

Shift Lead - 4111

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.50 - $1.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

real growth opportunities
fast-paced environment
Hands-on leadership experience
Quality team culture
Tips
bonus
Equal employment opportunity

Job Description

Five Guys is a highly reputable American fast-casual restaurant chain that is widely recognized for its high-quality burgers, fresh-cut fries, and outstanding customer service. Established with a commitment to delivering a superior dining experience, Five Guys has grown into a beloved brand with numerous locations across the United States and internationally. Known for a vibrant, fast-paced atmosphere, the company prides itself on its focus on quality ingredients, team-oriented culture, and a commitment to providing a welcoming environment for both customers and employees. At Five Guys, the workplace is dynamic, engaging, and driven by a shared passion for excellence and customer satisfaction.

The position of Shift Leader at Five Guys is an exciting, hands-on leadership role that serves as a crucial link between the management team and the frontline crew. Shift Leaders at Five Guys don’t just oversee operations; they actively participate in all aspects of the shift, embodying leadership by example. This role is perfect for someone who thrives in a fast-paced environment, enjoys working with people, and is eager to grow their career in the restaurant or hospitality industry. Pay for this position starts at $16.50 per hour plus tips and bonus opportunities, reflecting the company’s commitment to rewarding leadership and performance.

As a Shift Leader, you will be responsible for leading every shift with energy and a proactive approach. Your role will encompass managing restaurant operations when management is not on-site, jumping into all positions from cashier, grill, food prep, fries, to dining room maintenance—no job is too small. Your ability to deliver fast and accurate service while creating an exceptional guest experience will be critical. You will coach, support, and motivate team members, helping to nurture and develop employees while building a strong, positive work culture. Training new hires and ensuring that the restaurant meets brand standards for cleanliness and safety will be key components of your responsibilities.

This position offers real growth opportunities. Many Shift Leaders move into Assistant Manager and General Manager roles within the company, making this an ideal stepping stone for anyone looking to advance their career in restaurant management. The work environment is fast-paced, engaging, and requires being actively involved throughout each shift, including working around hot equipment and busy kitchen settings while managing supplies and operations efficiently. The company values teamwork, quality, and consistency, making it an outstanding place for individuals who are passionate about leadership and customer experience to thrive.

At Five Guys, you will be part of a brand that values inclusivity and equal opportunity. The company is committed to increasing representation of women, people of color, veterans, and individuals with disabilities in all areas. Five Guys also participates in the eVerify program, demonstrating its dedication to a lawful and ethical workplace. Overall, the Shift Leader role at Five Guys offers a challenging yet rewarding career path for candidates looking to make a difference in a high-energy restaurant setting.

Job Requirements

  • food safety certification (such as ServSafe) preferred
  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems
  • strong communication skills
  • team-first mindset
  • willingness to lead by doing

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • a team-first mindset with strong communication skills
  • someone who leads by doing, not just directing
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • deliver fast, accurate service and create a great guest experience every time
  • coach, support, and motivate crew members to perform at their best
  • help train new team members and build a strong, positive culture
  • keep the restaurant clean, safe, and up to brand standards
  • manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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