Five Guys logo

Shift Lead - 4084

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $1.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

real growth opportunities
fast-paced environment
Hands-on leadership experience
teamwork
Quality brand
competitive pay
Bonus opportunities

Job Description

Five Guys is a fast-casual restaurant chain known for its fresh ingredients, quality food, and exceptional customer service. Founded in 1986, Five Guys has grown into a popular brand with locations across the United States and internationally. The company prides itself on maintaining a strong commitment to quality, teamwork, and a consistent dining experience for every guest. Five Guys Operations LLC emphasizes family values, community engagement, and creating a positive work environment where employees can thrive and advance their careers.

We are currently seeking a dedicated Shift Leader to join our dynamic team. This role is pivotal in ensuring the smooth operation of the restaurant during your shift and acting as the leader when management is not present. The position starts at $16.00 per hour plus tips and bonus opportunities, providing a competitive pay package for motivated individuals. As a Shift Leader, you will be more than just a supervisor — you will be a hands-on leader who sets the tone for every shift. This means leading by example, engaging directly with your team, and ensuring that every guest leaves satisfied and impressed.

In this role, you will dive into various tasks including cashiering, grilling, preparation, and service. No task is too small, and flexibility is key. You will oversee operations, coach and motivate your crew, and maintain brand standards to ensure cleanliness, safety, and quality. This position offers real growth opportunities, with many Shift Leaders advancing to Assistant and General Manager roles within the company.

Working at Five Guys means being active, engaged, and part of a fast-paced, high-energy team environment. You will gain valuable hands-on leadership experience, develop your communication and decision-making skills, and contribute to a positive workplace culture. Five Guys values teamwork, quality, and consistency, making it an ideal place for those who want to grow their careers in the hospitality sector. If you enjoy a fast-paced atmosphere and have strong leadership qualities, this is your chance to make a difference and build a rewarding career.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • a team-first mindset with strong communication skills
  • someone who leads by doing—not just directing
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • a team-first mindset with strong communication skills
  • someone who leads by doing—not just directing
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems
  • food safety certification (such as ServSafe) preferred

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • deliver fast, accurate service and create a great guest experience every time
  • coach, support, and motivate crew members to perform at their best
  • help train new team members and build a strong, positive culture
  • keep the restaurant clean, safe, and up to brand standards
  • manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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