Shift Lead - 4003

Five Guys Operations LLC is a leading fast-casual restaurant chain renowned for its commitment to quality, consistency, and excellent customer service. Established with a mission to provide fresh, customizable burgers and fries, Five Guys has grown into a popular destination for quick, satisfying meals. The company prides itself on a culture of teamwork, hands-on leadership, and career growth opportunities for its employees. With a focus on fostering positive work environments and promoting from within, Five Guys offers a dynamic workplace where staff members are encouraged to develop their skills and advance in their careers. The employment type for this role is hourly with compensation starting at $16.50 per hour, plus tips and bonus incentives, reflecting the company's dedication to rewarding hard work and leadership.

The Shift Leader role at Five Guys is a hands-on leadership position crucial to the smooth operation of each shift within the restaurant. This role is best suited for individuals who thrive in fast-paced environments and possess strong interpersonal skills. As a Shift Leader, you will lead by example, working shoulder to shoulder with your team while ensuring that every guest has an exceptional dining experience. You will step in to manage the restaurant operations when management is not present, taking charge of everything from order accuracy to team motivation. The position requires the ability to jump into various roles, including cashier, grill, prep, fries, and dining room tasks, emphasizing a versatile and proactive approach to leadership.

Your responsibilities will include delivering fast and accurate service, coaching and motivating crew members, training new team members, and maintaining a clean, safe, and brand-compliant restaurant environment. You will also be tasked with managing shift operations such as breaks, cash handling, and closing reports. This role offers real growth opportunities, with many Shift Leaders advancing into Assistant Manager and General Manager positions. The work environment is active and demanding, requiring you to stay engaged throughout your shift while working around hot equipment and handling supplies. A food safety certification such as ServSafe is preferred, underscoring the importance of safety and hygiene standards within the restaurant.

Joining Five Guys means becoming part of a brand that values leadership, teamwork, quality, and consistency. The company promotes a culture of inclusivity and equal employment opportunities, actively seeking to increase representation of women, people of color, veterans, and individuals with disabilities. If you are a motivated individual looking to build a rewarding career in the hospitality industry and ready to lead a dedicated team, this Shift Leader position offers an excellent platform to grow and make a difference every day.