Shift Lead - 1816

Five Guys is a renowned fast-casual restaurant chain recognized for its commitment to quality, service, and a positive team environment. Established as a family-owned business, Five Guys has rapidly grown into a beloved brand known for its fresh, made-to-order burgers, hand-cut fries, and welcoming atmosphere. The company prides itself on fostering a culture where every employee is valued and has opportunities for personal and professional growth. Emphasizing teamwork, high standards, and a customer-first approach, Five Guys creates a dining experience that leaves guests impressed and eager to return.

The role of Shift Leader at Five Guys is not just a supervisory position; it is an opportunity to be a hands-on leader who sets the tone for every shift. Shift Leaders at Five Guys are expected to actively participate in all aspects of restaurant operations, leading by example and ensuring that each guest receives fast, accurate, and friendly service. This role is perfect for individuals who thrive in dynamic, fast-paced environments, enjoy working with others, and are passionate about developing their leadership skills. Starting at $18.50 per hour plus tips and bonus opportunities, this position offers competitive pay and the chance to grow within a supportive company.

As a Shift Leader, you will lead shifts and take charge of restaurant operations when management is not present. Your responsibilities include working side-by-side with the crew in every station, from cashier to grill, prep, fries, and dining room duties. You will ensure the restaurant maintains its cleanliness and safety standards while upholding the brand’s quality. Additionally, you will coach and motivate team members, helping to foster a positive workplace culture and support the training of new employees. Handling key operational tasks such as managing breaks, cash handling, and closing reports will also be part of your role.

The position demands a strong leader who leads by doing, demonstrating a team-first mindset and excellent communication skills. The ability to remain calm and make decisions under pressure is crucial, as is comfort with basic math and point-of-sale systems. Preference is given to candidates with 1-2 years of experience in restaurant, retail, or hospitality roles, especially those with leadership experience. Food safety certification, such as ServSafe, is preferred though not mandatory.

Joining Five Guys means becoming part of a brand that values quality, consistency, and teamwork. Employees enjoy a fast-paced, high-energy environment where their hard work is recognized and growth into Assistant and General Manager roles is encouraged. If you are looking for a meaningful role where every shift matters and you can truly make a difference, the Shift Leader position at Five Guys is your next career move.