Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $18.00 - $1.00
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
Quality and teamwork focused culture
Competitive pay with tips and bonus
Career advancement opportunities
Opportunity to work in a dynamic restaurant setting

Job Description

Five Guys Operations LLC is a well-established restaurant brand known for its commitment to quality, consistency, and excellent customer service. Founded in 1986, Five Guys has grown to become a leading burger and fries chain with a loyal customer base across multiple locations. The brand prides itself on delivering fresh, made-to-order food in a fast-paced yet friendly environment, making it a go-to spot for casual dining enthusiasts. The company culture at Five Guys emphasizes teamwork, respect, and opportunity for growth, making it an attractive employer for individuals who thrive in dynamic settings and want to build a career in the hospitality industry. With a focus on employee development, Five Guys offers real growth opportunities, where many shift leaders progress into assistant and general manager roles, fostering leadership skills through hands-on experience every shift.

The position of Shift Leader at Five Guys is crucial to maintaining the high standards of service and operation the brand is known for. Shift Leaders are more than just supervisors; they are hands-on leaders who actively engage with their team to ensure smooth operations during their shifts. This role requires someone who not only directs but also participates in all areas of the restaurant, from cashier duties to food prep and dining room management. Starting at $18.00 per hour plus tips and bonus, this role offers competitive compensation within the restaurant industry. The Shift Leader will be responsible for stepping in to run the shift when management is not present, delivering fast and accurate service, coaching and motivating crew members, and upholding cleanliness and safety standards.

The ideal candidate for this role has between 1 to 2 years of experience in restaurant, retail, or hospitality environments, preferably with some leadership background. They must possess strong communication skills, a team-first mindset, and the ability to stay calm and make decisions in a high-energy and fast-paced environment. Comfort with basic math and point-of-sale systems is also essential. A food safety certification such as ServSafe is preferred, enhancing the candidate's ability to maintain safety and hygiene standards.

Working at Five Guys means being active and engaged throughout your shift, frequently on your feet and working around hot equipment in a busy kitchen environment. The job requires physical stamina including the ability to lift and move supplies as necessary. This demanding yet rewarding environment cultivates leadership qualities and fosters career development, making it an excellent choice for those ready to take the next step in their hospitality career. Join a brand that values quality, teamwork, and consistency where every shift matters and contribution is recognized.

Job Requirements

  • High school diploma or equivalent
  • 1 to 2 years of experience in restaurant, retail, or hospitality
  • Leadership experience preferred
  • Strong communication skills
  • Ability to work in a fast-paced environment
  • Basic math skills
  • Familiarity with POS systems
  • Food safety certification preferred

Job Qualifications

  • 1 to 2 years of restaurant, retail, or hospitality experience with leadership preferred
  • Strong communication skills
  • Team-first mindset
  • Ability to stay calm and make decisions in a fast-paced environment
  • Basic math skills and proficiency with POS systems
  • Food safety certification such as ServSafe preferred

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • Jump into every position including cashier, grill, prep, fries, and dining room
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

No experience required


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