Five Guys logo

Shift Lead - 1036

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
Inclusive brand culture
Competitive pay plus tips and bonus

Job Description

Five Guys is a renowned fast-casual restaurant chain known for its commitment to quality, teamwork, and an exceptional guest experience. As a company, Five Guys emphasizes creating a supportive and high-energy work environment where employees can thrive and grow their careers. The brand takes pride in maintaining consistent standards for food quality and customer service, underpinning its reputation as a leader in the fast-food industry. They offer competitive pay starting at $19.00 per hour, along with the opportunity to earn tips and bonuses, making this not just a job but a rewarding career path.

This role is for a Shift Leader position at Five Guys, where you will take on a dynamic and hands-on leadership role within the restaurant. Shift Leaders at Five Guys are not just supervisors; they play an integral role in setting the tone and pace of each shift by working side-by-side with their team. If you enjoy a fast-paced environment, possess strong communication skills, and aspire to develop your leadership abilities, this position provides an excellent opportunity. You will be responsible for running operations during shifts when management is not present and stepping into various roles including cashier, grill operator, prep staff, and dining room support to ensure seamless service.

As a Shift Leader, you will also focus on creating an exceptional guest experience by delivering fast and accurate service every time. Your leadership will involve coaching, supporting, and motivating crew members to perform at their best, while helping train new hires and fostering a positive workplace culture. Maintaining a clean, safe restaurant environment that meets brand standards is crucial, as is managing shift-specific tasks like overseeing breaks, handling cash, and preparing closing reports.

Joining Five Guys means becoming part of a brand that values quality products, teamwork, and consistency. The company offers real growth opportunities, with many leaders advancing to Assistant Manager and General Manager roles. Working at Five Guys means being part of a hands-on, fast-paced, and high-energy team environment every shift. The role requires an active presence, frequently being on your feet and engaged, handling hot equipment, and managing supplies as needed. Certifications such as ServSafe food safety are preferred, underscoring the brand’s commitment to maintaining the highest standards of safety and quality.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
  • a team-first mindset with strong communication skills
  • ability to lead by doing, not just directing
  • capacity to stay cool and make decisions in a fast-paced environment
  • basic math skills and comfort using POS systems

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
  • a team-first mindset with strong communication skills
  • ability to lead by doing, not just directing
  • capacity to stay cool and make decisions in a fast-paced environment
  • basic math skills and comfort using POS systems

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • jump into every position–cashier, grill, prep, fries, dining room–no task is too small
  • deliver fast, accurate service and create a great guest experience every time
  • coach, support, and motivate crew members to perform at their best
  • help train new team members and build a strong, positive culture
  • keep the restaurant clean, safe, and up to brand standards
  • manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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