Five Guys logo

Shift Lead - 1015

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $16.00 - $1.00
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Work Schedule

Flexible
Day Shifts
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Benefits

real growth opportunities
Fast-paced work environment
Hands-on leadership experience
Inclusive culture
Competitive hourly pay
Tips
bonus

Job Description

Five Guys Operations LLC is a well-established restaurant chain known for its commitment to quality, teamwork, and consistency in delivering an outstanding dining experience. Recognized for its fresh, made-to-order burgers and fries, Five Guys has built a strong reputation in the fast-casual dining industry by fostering a friendly, fast-paced, and customer-focused environment. The company operates numerous locations nationwide and prides itself on offering real career growth opportunities to its employees. As an Equal Employment Opportunity employer, Five Guys promotes diversity and inclusivity across its workforce, encouraging applications from women, people of color, veterans, and individuals with disabilities.

The Shift Leader role at Five Guys is a hands-on leadership opportunity essential to the smooth operation and success of each shift. As a Shift Leader, you won't simply supervise; you'll lead by example, actively engaging in every aspect of the restaurant’s operations. From working the grill to managing the dining room, this position requires versatility and a team-first approach. This role offers an hourly wage starting at $16.00 plus tips and bonuses, reflecting the company's appreciation for your contributions and commitment.

In this position, you will step in as the leader during shifts when management is not present, ensuring that every service runs efficiently and that guests have an excellent experience. You will play a vital role in coaching and motivating crew members, promoting a positive and productive work environment. Training new team members and maintaining high standards for cleanliness and safety are also key responsibilities to ensure the brand's reputation for quality is always upheld.

Working at Five Guys in this capacity means being part of a dynamic, high-energy team where leadership opportunities are abundant. Many Shift Leaders advance to Assistant Manager and General Manager positions, reflecting the company’s dedication to internal growth. The position is ideal for individuals who thrive in fast-paced settings, enjoy working closely with others, and desire meaningful career development. You will be actively involved every shift and gain hands-on experience in various tasks—from break management and cash handling to maintaining the operations flow.

The job is physically engaging, requiring you to remain on your feet, work around hot kitchen equipment, and handle supplies as needed. Strong communication skills and the ability to remain calm under pressure are necessary to excel. Basic math skills and familiarity with POS systems are also important. While a food safety certification like ServSafe is preferred, it is not mandatory, but it reflects the company’s high standards for food handling and safety.

Choosing to join Five Guys means committing to a culture that values hard work, teamwork, and consistency. The company provides a work environment that is both challenging and rewarding, with an emphasis on recognizing employee efforts and encouraging professional growth. This role is perfect for those looking to make a difference, lead effectively by example, and be part of a thriving restaurant brand that values every team member’s contribution.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience
  • leadership preferred
  • a team-first mindset with strong communication skills
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math skills
  • comfort using POS systems

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience with leadership preferred
  • a team-first mindset with strong communication skills
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math skills and comfort using POS systems
  • food safety certification such as ServSafe preferred

Job Duties

  • lead the shift and step in to run operations when management isn’t on site
  • jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • deliver fast, accurate service and create a great guest experience every time
  • coach, support, and motivate crew members to perform at their best
  • help train new team members and build a strong, positive culture
  • keep the restaurant clean, safe, and up to brand standards
  • manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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