Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $1.00
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Benefits

real growth opportunities
Fast-paced, high-energy team environment
Hands-on leadership experience every shift
A brand that values quality, teamwork, and consistency

Job Description

Five Guys is a renowned fast-casual restaurant chain specializing in high-quality burgers, fresh-cut fries, and a welcoming dining experience. Founded with a commitment to quality, customer service, and a unique approach to fast food, Five Guys has established itself as a leader in the restaurant industry with multiple locations across the United States and internationally. The company prides itself on its family-friendly atmosphere, fresh ingredients, and attentive service, making it a popular choice for customers seeking a delicious meal in a casual setting. As a company, Five Guys values diversity, equal employment opportunity, and fosters a supportive work environment where employees can thrive and grow their careers. The organization is dedicated to increasing representation of women, people of color, veterans, and individuals with disabilities in all areas of its operations.

The Shift Leader role at Five Guys is an energizing and integral position designed for individuals who are passionate about leadership and customer service in a fast-paced dining environment. This is not just a supervisory role; as a Shift Leader, you will lead by example, actively participating in all aspects of restaurant operations. Your day-to-day responsibilities will involve managing shift operations when management is not present, jumping into various roles such as cashier, grill, prep, fries, and dining room duties, and delivering fast and accurate service to ensure every guest leaves satisfied.

Working at Five Guys as a Shift Leader means you will be instrumental in creating a positive culture and fostering teamwork among crew members. You will coach, support, and motivate your team to perform at their best while helping to train new team members, ensuring they are well-prepared to uphold the company’s standards. Maintaining cleanliness, safety, and brand standards is a priority, along with handling shift tasks like managing breaks, cash handling, and closing reports efficiently.

The pay for this position starts at $18.00 per hour, with additional tips and bonuses, highlighting the company’s commitment to rewarding its hardworking team. This role is perfect for individuals who thrive in an active environment, enjoy working with people, and are eager to develop hands-on leadership skills that could lead to future opportunities such as Assistant Manager or General Manager positions within the company.

Additionally, Five Guys offers a high-energy team environment where growth is encouraged, and every shift counts. The work environment involves being on your feet and actively engaged throughout your shifts, working around hot equipment in a bustling kitchen setting, and occasionally lifting and moving supplies as needed. Food safety certification such as ServSafe is preferred, underscoring the commitment to maintaining a safe and healthy kitchen and dining experience.

Joining Five Guys means becoming part of a brand that stands for quality, teamwork, and consistency, where your leadership and contributions are recognized and valued. If you are ready to be a leader who makes a difference, considers a team-first mindset essential, and enjoys working in a fast-paced, dynamic environment, then a Shift Leader position at Five Guys is the perfect next step in your career.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • Strong communication skills
  • Ability to stay cool and make decisions in a fast-paced environment
  • Basic math skills
  • Food safety certification such as ServSafe preferred

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • A team-first mindset with strong communication skills
  • Someone who leads by doing - not just directing
  • Ability to stay cool and make decisions in a fast-paced environment
  • Basic math and comfort using POS systems

Job Duties

  • Lead the shift and step in to run operations when management is not on site
  • Jump into every position - cashier, grill, prep, fries, dining room - no task is too small
  • Deliver fast, accurate service and create a great guest experience every time
  • Coach, support, and motivate crew members to perform at their best
  • Help train new team members and build a strong, positive culture
  • Keep the restaurant clean, safe, and up to brand standards
  • Manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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