Shift Lead - 0596

Five Guys is a well-established fast-casual restaurant chain renowned for its fresh, high-quality burgers, fries, and a commitment to excellent guest service. Founded on values of quality, teamwork, and consistency, Five Guys has grown from a small family business to a popular brand with locations across the United States and beyond. By fostering a supportive and energetic work environment, Five Guys promotes real growth opportunities and career development for its employees. The company integrates hands-on leadership and real-time problem-solving in its daily operations to meet its high customer satisfaction standards.

This particular role is that of a Shift Leader at Five Guys, a key leadership position responsible for ensuring smooth restaurant operations during each shift. The pay for this position ranges from $20.50 to $22.00 per hour, with the addition of tips and a potential bonus. As a Shift Leader, you will directly influence the guest experience every day by leading by example alongside your team. This role is ideal for someone who thrives in a fast-paced, collaborative setting and is eager to grow within the restaurant industry.

The Shift Leader is more than just a supervisor; they are an active team member who jumps into various roles during a shift, such as cashier, grill cook, prep, fries, or dining room attendant, ensuring no task is too small or out of reach. Responsibilities also include coaching, motivating, and supporting crew members to perform at their best, helping train new team members, maintaining cleanliness and brand standards, and managing essential shift tasks like breaks, cash handling, and closing reports. Leadership in this role means being hands-on, approachable, and ready to take charge when management is not present.

The position requires the ability to stay calm and make effective decisions in a fast-paced environment, with skills in basic math and comfort using Point of Sale (POS) systems being necessary. Candidates ideally bring 1-2 years of experience in restaurant, retail, or hospitality settings, preferably with leadership exposure. Effective communication skills and a team-first attitude are essential for success in this role.

Five Guys values a work environment where employees remain active, engaged, and skilled at handling the demands of a busy kitchen, including the use of hot equipment and physical tasks such as lifting and moving supplies. Food safety certification, such as ServSafe, is preferred, demonstrating a commitment to maintaining a safe and high-standard environment.

The company is proud of its inclusive policies, participating in eVerify, and providing equal employment opportunity regardless of background. Employees at Five Guys enjoy a fast-paced, rewarding workplace with opportunities for advancement into Assistant Manager and General Manager roles. If you are a motivated leader who enjoys driving quality, teamwork, and customer satisfaction, the Shift Leader role at Five Guys could be your next step to an exciting career path.