Shift Lead - 0346

Five Guys Operations LLC is a well-established fast-casual restaurant chain known for its commitment to quality, teamwork, and consistency. As a leader in the quick-service restaurant industry, Five Guys has built a reputation for delivering exceptional customer experiences through its fresh ingredients and efficient service. The company values a work environment that encourages growth, leadership, and a hands-on approach to managing daily operations. Known for providing real growth opportunities, many team members advance from shift leader positions to assistant and general manager roles, making Five Guys an excellent place for career advancement within the hospitality sector. They prioritize creating a positive, high-energy, fast-paced work atmosphere where every team member is valued and empowered to contribute actively.

The role of Shift Leader at Five Guys is designed for individuals who are eager to lead by example and make a tangible difference during every shift. This position is not just about supervising but involves hands-on leadership where you work directly alongside your team to ensure smooth operations. The pay for this position starts at $19.00 per hour plus tips and bonuses, reflecting the company’s commitment to rewarding dedication and performance.

As a Shift Leader, you will take charge when management is not present, overseeing operational tasks and stepping into various roles—from cashier to grill to dining service—ensuring that each guest receives fast and accurate service. This role requires vibrant multitasking skills, the ability to motivate and coach crew members, and a focus on maintaining restaurant cleanliness and safety according to brand standards. Shift Leaders are responsible for managing critical tasks such as breaks, cash handling, and closing reports while inspiring a positive, unified team atmosphere. This leadership position offers hands-on experience in a dynamic kitchen and dining room setting, perfect for individuals who thrive in active, involved environments.

This job is an ideal next step for those with 1-2 years of experience in the restaurant, retail, or hospitality sectors, particularly those who have some exposure to leadership. The company values a team-first mindset and strong communication skills, expecting leaders to lead by doing rather than simply directing. Comfort with basic math and point-of-sale (POS) systems is necessary, and the ability to stay calm and make decisions under pressure is essential. Five Guys also prefers candidates who have food safety certification such as ServSafe, emphasizing safety and quality in food handling.

Working at Five Guys involves being on your feet and engaged throughout your shift in a fast-paced environment, working around hot equipment in a busy kitchen, and handling supplies as needed. The company fosters a supportive work culture where hard work is recognized and career growth is encouraged, making it a rewarding place to build your hospitality career. Whether you are interested in developing leadership skills or seeking stable employment in a growing brand, Five Guys offers a compelling opportunity to join a respected team.