Five Guys logo

Shift Lead - 0184

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $17.50 - $1.00
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Work Schedule

Standard Hours
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Benefits

real growth opportunities
fast-paced team environment
Hands-on leadership experience
Quality work culture
Tips
bonus incentives
Equal employment opportunity

Job Description

Five Guys Operations LLC is a renowned fast-casual restaurant chain known for its commitment to quality, consistency, and exceptional guest experiences. Established with a passion for delivering fresh and delicious burgers and fries, Five Guys has grown into a beloved brand with a dedicated customer base and a reputation for excellence in the casual dining sector. The company's culture emphasizes teamwork, hands-on leadership, and continuous growth opportunities, making it an ideal place for driven individuals seeking a rewarding career in the restaurant industry.\n\nThis position is for a Shift Leader at Five Guys, where the pay starts at $17.50 per hour plus tips and bonus incentives. As a Shift Leader, you will not only supervise but actively participate in the daily operations to ensure smooth and efficient service. This role requires you to lead by example, demonstrating strong leadership skills in a fast-paced environment while motivating and supporting your team to deliver outstanding guest experiences. You will be responsible for managing shift tasks such as cash handling, breaks, and closing reports, as well as maintaining brand standards of cleanliness, safety, and quality.\n\nShift Leaders at Five Guys are pivotal in maintaining the restaurant's high standards and operational excellence. You will jump into various positions including cashier, grill, prep, fries, and dining room, ensuring no task is too small. Your leadership will foster a positive and productive work atmosphere, help train new team members, and cultivate a culture of respect and collaboration. Five Guys values individuals who lead by doing and thrive under pressure, making this role perfect for someone with a team-first mindset and excellent communication abilities.\n\nThe job offers a vibrant, fast-paced work environment where you will be on your feet and actively engaged throughout your shift. You will work around hot equipment in a busy kitchen setting, which requires physical stamina and the ability to lift and handle supplies as needed. Food safety certification, such as ServSafe, is preferred, underscoring the company's commitment to high safety and hygiene standards.\n\nIn return, employees enjoy real growth opportunities as many leaders progress into Assistant and General Manager roles. Working at Five Guys means being part of a brand that values quality, teamwork, and consistency, providing a supportive environment for career development. Join Five Guys and become a leader who truly makes a difference every shift. Your hard work will be recognized, and your growth encouraged in a company dedicated to equal employment opportunities and inclusivity.

Job Requirements

  • 1-2 years of restaurant, retail, or hospitality experience
  • leadership experience preferred
  • a team-first mindset
  • strong communication skills
  • ability to work in a fast-paced environment
  • basic math skills
  • comfort using POS systems

Job Qualifications

  • 1-2 years of restaurant, retail, or hospitality experience (leadership preferred)
  • a team-first mindset with strong communication skills
  • someone who leads by doing—not just directing
  • ability to stay cool and make decisions in a fast-paced environment
  • basic math and comfort using POS systems

Job Duties

  • Lead the shift and step in to run operations when management isn’t on site
  • jump into every position—cashier, grill, prep, fries, dining room—no task is too small
  • deliver fast, accurate service and create a great guest experience every time
  • coach, support, and motivate crew members to perform at their best
  • help train new team members and build a strong, positive culture
  • keep the restaurant clean, safe, and up to brand standards
  • manage shift tasks like breaks, cash handling, and closing reports

Job Criteria

Experience

Mid Level (3-7 years)


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