Service Technician - Senior

Rutherford Management Company is a distinguished property management firm specializing in multifamily garden-style apartment communities. Known for its hospitality-driven approach, Rutherford emphasizes creating safe, well-maintained, and visually appealing environments for residents. The company is committed to operational excellence and exceptional resident experiences, fostering a culture where integrity, collaboration, and quality service are paramount. Rutherford takes pride in supporting its team members through professional development programs and comprehensive benefits, ensuring a rewarding and growth-oriented work atmosphere.

The Sr. Service Technician role at Rutherford Management Company is a pivotal leadership position tasked with overseeing the maintenance and facilities operations of a multi-site portfolio, including 348 apartment homes. This role demands a hands-on professional who balances operational efficiency with a strong service orientation. The Sr. Service Technician will manage daily service requests, lead a maintenance team of three direct reports, coordinate preventative maintenance schedules, and partner with construction leadership on capital projects. With a hospitality-first mindset, the technician ensures that residents experience safe, well-cared-for communities where high standards in maintenance and curb appeal are consistently met.

Key responsibilities include managing vendor relationships, leading after-hours emergency rotations, conducting property inspections for safety compliance, and ensuring unit turnovers meet stringent quality expectations. The role also requires active participation in budget planning, expense monitoring, and performance reporting to support broader financial and occupancy goals. This position offers a competitive hourly wage typically between $32 and $35, with opportunities for performance bonuses and comprehensive medical, dental, and vision benefits.

Ideal candidates have 3-5 years of experience in multi-site property maintenance, demonstrated leadership in managing teams or vendors, and certifications in HVAC or related trades. Familiarity with OSHA regulations, building codes, maintenance software, and excellent organizational skills are also essential. The work schedule primarily follows an 8am-5pm Monday through Friday routine, with some evening, weekend, and on-call emergency availability required. Regular travel between properties is necessary. Rutherford Management Company fosters a work environment centered on driven, collaborative, high-integrity individuals who are quality-focused and service-minded, seeing maintenance as a form of care that directly enhances residents' quality of life.