Service Technician

Patterson Companies, Inc. is a leading provider of products, technologies, services, and business solutions to the animal and oral health markets. Known for its people-first culture, the company emphasizes professional growth and values the diverse talents and experiences its employees bring. This approach helps build a stronger and more successful organization, making Patterson not just a workplace but a partner invested in the success of its team members.

As an organization, Patterson is passionate, focused, always advancing, and committed to putting people first, which reflects in its employee-centric policies and work environment. Patterson is currently seeking a motivated individual with strong mechanical aptitude to join its Dental Service team. This role offers the unique opportunity to work alongside some of the best professionals in the dental industry, delivering outstanding customer service while learning how to install and repair a variety of dental equipment, including computer-related devices.

This position provides comprehensive training through Service Technician mentors and the Patterson Technology Academy’s online courses, supporting employees in developing essential installation and repair skills. Employees who demonstrate a commitment to learning and excellence have significant growth opportunities within the company. The role requires a blend of technical skills, customer service excellence, and adherence to safety standards, making it ideal for those who thrive in a dynamic and fast-paced environment.

The Dental Service Technician's core duties include safely removing, modifying, repairing, and installing dental equipment under general supervision. They are expected to follow detailed checklists, ensure all critical parts are examined, and apply manufacturer guidelines along with OSHA and other applicable regulations, especially those related to asepsis. The role is not limited to technical tasks; it also involves building strong customer relationships through professional and timely communication, showing a people-first approach by treating customers with respect and consideration.

Additional responsibilities include managing vehicle inventory, scheduling equipment maintenance, demonstrating strong problem-solving skills, and upholding Patterson’s code of ethics and work ethics. The position entails 100% travel within a local geographic area, with occasional overnight or after-hours travel. The physical demands include lifting and positioning dental equipment, climbing ladders or steps, and maintaining prolonged stationary or driving postures.

Patterson offers a competitive compensation range for this role, between $22.60 and $29.33 per hour, depending on factors such as location, experience, and skills. The company provides a comprehensive benefits package including medical, dental, vision coverage, retirement savings plans, paid time off, parental leave, and other valuable employee assistance programs. Patterson is an equal opportunity employer committed to diversity and inclusivity in its workforce.