Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $21.00
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Work Schedule

Standard Hours
Day Shifts
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Paid holidays
Paid Time Off
short-term disability
long-term disability
paid life insurance
401(k) retirement plan
Employee stock purchase plan
Lithia Learning Center
vehicle purchase discounts
wellness programs

Job Description

Porsche Monterey is a prestigious automotive dealership renowned for providing high-end Porsche vehicles and exceptional customer service in the Monterey, California area. As a part of the Lithia Motors family, one of the leading automotive retailers in the United States, Porsche Monterey combines luxury, performance, and quality in both its vehicles and customer interactions. This dealership prides itself on delivering an outstanding purchasing and service experience to Porsche enthusiasts, attracting a clientele that values excellence and premium service offerings. Porsche Monterey not only sells extraordinary sports cars and SUVs but also offers top-tier maintenance and repair services to keep these vehicles in impeccable condition, reflecting the brand's commitment to perfection and performance.

We are currently seeking a Service Porter to join our dedicated team at Porsche Monterey. This full-time position offers a competitive hourly wage ranging from $19 to $21, depending on your experience and skills, with a standard schedule from Monday to Friday, 8 AM to 5 PM. As a Service Porter, you will play a key role in the service department by ensuring that customers receive prompt and courteous attention from the moment they arrive. Your responsibilities will extend beyond customer interaction to include vehicle preparation, movement, and organization within the service area. You will be the friendly face greeting customers and assisting them with their vehicles, from installing protective seat covers and floor mats to driving vehicles safely between the service lanes and parking lots.

The role of Service Porter at Porsche Monterey demands a strong attention to detail and a sense of urgency, ensuring that the workflow of the service department remains smooth and efficient. This position also includes some clerical duties, supporting the Service Receptionist with tasks like answering phone calls and maintaining an organized work environment. In addition, you will be responsible for monitoring dealership safety and reporting any issues that could affect the integrity or well-being of our customers, employees, or property. A valid local driver's license with an acceptable driving record is essential, as is the ability to drive a manual transmission vehicle.

Joining our team means you will be part of an automotive dealership that highly values professionalism, communication skills, and a customer-first approach. At Porsche Monterey, we offer industry-leading benefits, including medical, dental, and vision insurance, paid holidays and PTO, short and long-term disability coverage, life insurance, a 401(k) plan, employee stock purchase opportunities, and access to ongoing learning and wellness programs. We are dedicated to fostering a positive work environment where employees are supported and rewarded for their efforts. If you are passionate about luxury vehicles and seek a role that combines customer service with hands-on work in a dynamic environment, the Service Porter position at Porsche Monterey is an excellent opportunity to grow your career in the automotive industry.

Job Requirements

  • must be able to drive a manual transmission
  • acceptable driving record and a valid driver’s license in your state of residence
  • strong attention to detail
  • sense of urgency
  • excellent communication skills
  • basic computer skills

Job Qualifications

  • must be able to drive a manual transmission
  • strong attention to detail
  • sense of urgency
  • excellent communication
  • basic computer skills
  • acceptable driving record and a valid driver’s license in your state of residence

Job Duties

  • greet and welcome service customers in a genuinely friendly and courteous manner
  • assist all customers promptly and professionally
  • install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service
  • identify the service advisor with whom the customer has an appointment and notify that advisor
  • drive vehicles from the service lane to their proper places in the service parking lot
  • retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor
  • maintain the parking lot in a neat and organized manner
  • maintain a clean and organized work area
  • assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner
  • assist Shuttle driver when needed
  • perform various clerical tasks as assigned by service management
  • report to management any situation or condition that jeopardizes the safety, welfare, or integrity of the dealership, its employees or customers
  • maintain a valid local area driver’s license and immediately inform management of any changes in its status
  • other duties as assigned

Job Criteria

Experience

No experience required


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