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BH Management logo

Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $30.00 - $32.00
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Work Schedule

Rotating Shifts
Standard Hours
On-call
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
401(k)
Disability insurance
Life insurance
Employee assistance program

Job Description

BH Management is a distinguished multifamily owner and operator that has evolved from a modest startup into one of the largest commercial real estate companies in the United States. Established in 1993, BH Management prides itself on its people-first philosophy, emphasizing ethical business practices and investing deeply in its workforce. The company manages over 100,000 residential units nationwide and employs more than 2,800 staff members. BH Management is recognized for in-house management of its processes and has received accolades from Fortune Magazine as the "Best Workplace for Women," "Best Workplace for Millennials," and one of the "Best Workplaces for Diversity."... Show More

Job Requirements

  • Minimum of four years of progressive maintenance and safety experience
  • ability to manage up to 299 units in one community
  • advanced computer skills and industry-specific technology to coordinate and respond to requests
  • ability to perform manual task-oriented work independently
  • high school diploma is a plus
  • required certifications including EPA Core, Type I Appliances, Type II HVAC, Certified Pool Operator
  • must provide own industry-specific hand tools

Job Qualifications

  • Minimum of four years of progressive maintenance and safety experience
  • advanced computer skills and industry-specific technology knowledge
  • ability to prioritize tasks and assign to team
  • high school diploma is a plus
  • EPA Core certification
  • Type I Appliances certification
  • Type II HVAC certification
  • Certified Pool Operator certification
  • ability to provide own industry-specific hand tools

Job Duties

  • Complete maintenance employee schedules and communicate assignments to staff
  • participate in site staffing needs with the Community Manager
  • assess training needs of employees and coordinate appropriate training
  • conduct safety and skill training for maintenance employees
  • perform daily property and grounds inspections for maintenance and liability hazards
  • ensure repairs and replacements are assigned and completed within company standards
  • assist with monitoring resident satisfaction and follow up
  • comply with OSHA and all safety requirements
  • inspect, maintain, install, repair, replace, and clean equipment
  • assist in implementing preventive maintenance programs
  • ensure team understanding and compliance with company policies
  • maintain security of property-issued tools
  • share on-call responsibilities including inclement weather response
  • respond to resident requests as per company standards
  • perform other duties as assigned

Job Criteria

Experience

Expert Level (7+ years)


Job Location

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