Job Overview

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Compensation

Hourly
Range $16.65 - $18.53
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Benefits

Tuition Assistance
Free Food
Medical insurance
Dental Insurance
Vision Insurance
Digital Tips
Paid Time Off
holiday closures
competitive compensation
Opportunities for advancement

Job Description

Chipotle Mexican Grill, Inc. (NYSE: CMG) is a leading fast-casual restaurant chain that is devoted to cultivating a better world by serving responsibly sourced, classically cooked real food with wholesome ingredients. Unlike typical fast-food chains, Chipotle focuses on providing high-quality meals made with natural ingredients free from artificial colors, flavors, or preservatives. Established as a pioneer in sustainable food practices and digital innovation, Chipotle operates in multiple countries including the United States, Canada, the United Kingdom, France, and Germany. What distinguishes Chipotle is its commitment to owning and operating restaurants independently across North America and Europe, ensuring they maintain a standard of quality and service at each location. Apart from offering excellent food, Chipotle is passionate about creating an inclusive workplace where all employees can grow professionally and personally. The company places great emphasis on equal employment opportunities and values diversity and respect among its workforce. It also provides reasonable accommodations for applicants with disabilities, demonstrating its dedication to an accessible and fair hiring process.

The Service Leader role at Chipotle is essential to maintaining a high standard of customer service and food quality. As a Service Leader, you will be responsible for ensuring that fresh, safe, and high-quality food is prepared and served efficiently, fostering a positive guest experience every day. This role requires hands-on involvement, as Service Leaders are expected to be active on the restaurant floor, assisting the team, evaluating operational needs, and helping with various tasks during slower periods. In addition to operational duties, the Service Leader will help manage staff training, enforce food safety protocols, support crew scheduling and breaks, and assist with office administration tasks such as cash handling, banking, and supply management. This leadership position is critical in developing future leaders within the restaurant, providing performance feedback, and ensuring adherence to the company’s Food With Integrity philosophy. The position offers competitive compensation ranging from $16.65 to $18.53 per hour, with eligibility for digital tips and a comprehensive benefits package. Additionally, Chipotle invests in its employees' growth with tuition assistance covering select degrees or up to $5,250 per year, free meals during shifts, medical, dental, and vision insurance, paid time off, holiday closures, and numerous advancement opportunities. This role is perfect for individuals who are passionate about food quality, customer service, and leadership in a fast-paced but values-driven restaurant environment.

Job Requirements

  • high school diploma
  • restaurant experience
  • knowledge and experience of cash handling policies and procedures
  • knowledge of food safety and health department matters
  • familiarity with office paperwork
  • ability to speak, write, read and understand the primary language of the work location
  • ability to articulate Chipotle's Food With Integrity philosophy

Job Qualifications

  • knowledge and experience of cash handling policies and procedures
  • knowledge of food safety and health department matters
  • ability to speak, write, read and understand the primary language of the work location
  • high school diploma
  • restaurant experience
  • ability to articulate Chipotle's Food With Integrity philosophy

Job Duties

  • making sure great tasting, high quality food is served
  • helping to resolve food quality issues
  • supporting food safety including hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring food safety policies are followed
  • helping to resolve customer incidents and ensuring positive customer experiences
  • helping to monitor crew breaks, shift changes, shift meetings, and line schedules
  • developing and cross training all front of house crew
  • assisting with crew performance reviews
  • developing future service leaders
  • assisting with miscellaneous office administration duties such as banking, cash handling policies and responsibilities, and office paperwork
  • ensuring office equipment remains in working order and supply inventory is maintained

Job Location

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