Chevrolet of Wayzata logo

Service Lane Support Associate

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $18.00 - $20.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Paid vacation
Paid sick time
Paid training
Employee Discounts

Job Description

The Ed Napleton Automotive Group, a prestigious and family-owned operation with over 90 years of history, stands as one of the largest and most successful automotive dealership groups in the United States. With affiliations spanning over 25 brands of new vehicles and more than 50 dealerships across seven states, the group employs more than 3,500 dedicated professionals nationwide. This expansive footprint and commitment to excellence have cemented Napleton's reputation as a leader in automotive retail, providing extraordinary career advancement opportunities for its workforce. At the heart of this thriving enterprise is Napleton's Chevrolet of Wayzata, where the latest opportunity to contribute to the group’s legacy is being offered in the role of Service Drive Support Associate or Valet.

The role of Service Drive Support Associate is essential in delivering top-tier customer service and operational excellence. Situated at the service drive of Napleton's Chevrolet of Wayzata, this position requires the individual to warmly greet and assist customers, facilitating a seamless and pleasant service experience. Responsibilities encompass conducting thorough vehicle walk-arounds, assisting service advisors with various tasks, and ensuring vehicles are professionally moved in and out of the facility. The role also includes duties such as vacuuming, washing windows, and performing a variety of supportive tasks to maintain the immaculate standards of the dealership. This position is an excellent avenue for individuals looking to grow within an established company that values integrity, quality service, and an upbeat customer experience. The pay range for this opportunity is competitive, offering between $18 and $20 per hour, reflecting the importance Napleton places on attracting and retaining talented and professional team members.

This unique role is perfectly suited for candidates who possess a professional demeanor, exceptional attention to detail, and a patient, positive attitude. It requires both excellent communication skills and a strong work ethic, supporting a cohesive and productive team environment. The company also offers a comprehensive benefits package including medical, dental, and vision insurance, alongside a 401k plan, paid vacation, and sick time. Paid training is provided to ensure all team members are equipped with the necessary knowledge and skills from day one. Employees also enjoy discounts on products, services, and vehicles, contributing to the overall value proposition of working for the Ed Napleton Automotive Group. With a steadfast commitment to equal opportunity employment, the group promotes a diverse and inclusive workplace free from discrimination or harassment. This role is an outstanding starting point for individuals aspiring to carve out a rewarding career in the automotive industry with a company that is deeply committed to their professional growth and personal well-being.

Job Requirements

  • High school diploma or equivalent
  • Excellent customer service experience required
  • Computer and administrative experience preferred
  • Attention to detail, patience and a positive attitude
  • Valid driver’s license required
  • Professional demeanor and work ethic
  • Willingness to undergo a background check
  • 18 or older to comply with driving policy

Job Qualifications

  • High school diploma or equivalent
  • Excellent customer service experience
  • Professional demeanor and work ethic
  • Positive attitude and patience
  • Ability to communicate effectively with customers and team members
  • Valid driver’s license

Job Duties

  • Greet incoming guests and provide best-in-class customer service to customers and employees alike
  • Communicate with customers in a professional, friendly, and efficient manner
  • Move cars in and out of the building
  • Perform vehicle walk-arounds in the service drive
  • Vacuum, wash windows, and perform a variety of supporting tasks
  • Provide various support as it pertains to the store

Job Criteria

Experience

Entry Level (1-2 years)


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