Service Drive Attendant / Porter

Chapman Automotive Group is a prominent automotive dealership network with locations in Arizona and Nevada, recognized for its commitment to delivering an exceptional vehicle ownership experience. As one of the leading automotive groups in this region, Chapman Automotive Group prides itself on extraordinary customer service and comprehensive support designed to exceed customers' expectations. The company has cultivated a strong reputation for professional integrity, competitive pricing, and a customer-centric approach that differentiates it within the highly competitive automotive market. Chapman Automotive Group offers a diverse range of vehicles, servicing options, and financing solutions, all supported by a team of knowledgeable and dedicated professionals focused on making every customer interaction positive and efficient.

We are currently seeking a passionate, customer-focused Service Driver Greeter to join our dynamic team. This role is vital for enhancing our customers' experience as they arrive at our service drive, providing a welcoming and efficient introduction to our dealership's service department. As a Service Driver Greeter, you will be the first point of contact for customers bringing their vehicles in for maintenance or repairs, playing an essential role in streamlining operations and ensuring customer satisfaction. The ideal candidate will be friendly, approachable, and highly organized, with excellent communication skills to assist customers and liaise effectively with service advisors and technicians.

This full-time position requires proficiency in multitasking and the ability to work a flexible schedule that includes Saturdays and holidays. It offers a competitive compensation package along with professional development opportunities, supportive team environment, and employee and family discounts on vehicle purchases and services. Our benefits also include comprehensive health coverage with medical, dental, and vision plans, onsite nurse practitioners for healthcare convenience, flexible spending accounts, affordable life and disability insurance, an employee assistance program offering confidential support services, a 401(k) retirement plan with competitive matching, and generous paid time off to maintain a healthy work-life balance.

The Service Driver Greeter will greet customers upon arrival, direct them to appropriate service advisors, provide basic service information, schedule appointments, monitor wait times, and handle customer inquiries or concerns with professionalism. Additionally, maintaining a clean and welcoming service drive environment and performing tire pressure checks and resets are essential duties for this role. This position is ideal for an individual with previous customer service experience who thrives in a fast-paced environment, is a team player, and is committed to delivering excellent customer service. A valid Arizona driver's license, clean driving record, and successful completion of pre-employment background check and drug screening are required to ensure safety and compliance.

If you are looking to join a well-established automotive group that values innovation, teamwork, and excellent customer service, this opportunity at Chapman Automotive Group is for you. We invite qualified candidates to apply and become part of our dedicated team that makes a difference in the automotive ownership experience throughout Arizona and Nevada.