Service Concierge (Porter)

Schumacher Automotive Group is a renowned and industry-leading car dealership company with multiple locations in the West Palm Beach, North Palm, and Delray areas. Known for offering award-winning car brands, Schumacher Automotive Group prides itself on a customer-centric approach that extends to its employees and the community. The company has built an outstanding reputation through a combination of exceptional team members, a commitment to excellence, and a comprehensive understanding of the automotive market. With a focus on providing top-tier service and premium vehicles, Schumacher Automotive Group continuously strives to meet and exceed customer expectations. The dealerships operate with a strong focus on community involvement and inclusive work culture, ensuring a welcoming environment for both customers and staff alike.

The Service Concierge role at Schumacher Auto Group is vital to the efficient operation of the dealership's service departments. This position is responsible for moving vehicles around the dealership lot and maintaining these vehicles in sound operational condition. The Service Concierge works closely with the vehicles lot manager, offering assistance wherever needed and ensuring that vehicles are kept neat, orderly, and ready for display according to dealership standards. The role requires greeting clients warmly, facilitating smooth vehicle exchanges, and supporting service lane operations. This includes picking up vehicles from customers and returning them post-service, transporting vehicles between service areas, and maintaining fuel levels.

In addition to vehicle movement duties, the Service Concierge handles administrative responsibilities such as creating key tags, ensuring that required forms and stickers are accurately completed and visibly displayed, and managing document preparation and scanning for electronic retention purposes. This position necessitates proficient computer skills to organize scanned documents in various formats, which are stored securely on both network and local drives. The Service Concierge maintains a professional appearance and demonstrates a positive attitude, strong work ethic, and exceptional attention to detail, all within a fast-paced and physically active work environment.

This role demands a valid driver’s license and fluency in English to communicate effectively with clients and team members. Schumacher Automotive Group promotes an inclusive workplace, offering equal employment opportunities free from discrimination or harassment based on race, color, religion, age, sex, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, and other legally protected characteristics. The position of Service Concierge is ideal for individuals who enjoy engaging with customers, thrive in dynamic environments, and take pride in contributing to a high-performing automotive dealership team.