Job Overview

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Compensation

Hourly
Range $11.25 - $14.75
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities

Job Description

The hiring establishment is a professional organization that places a strong emphasis on customer service and efficient communication. This company operates a cashier's office where the primary point of contact for callers and walk-in customers is through a dedicated receptionist or front desk coordinator role. The company prides itself on maintaining a professional and welcoming environment for all visitors and ensures that inquiries are handled promptly and accurately. This establishment values accuracy in managing financial transactions, such as customer payments and bank deposits, and requires meticulous attention to clerical details like record-keeping and office supply management.

The role being offered is that of a Receptionist and Cashier who will serve as the initial point of contact for callers and visitors. This position involves receiving incoming calls, determining the nature of business, providing standard information, routing calls to appropriate departments, or taking detailed messages. Walk-in customers must be greeted warmly and directed accordingly. The role also includes responsibilities such as entering data into computer systems, collecting payments, and performing bank deposits. Additionally, the receptionist will manage mail systems, maintain office supplies, and assist with clerical duties upon request. This role demands a professional demeanor and excellent communication skills to facilitate smooth interaction between callers, visitors, and various internal departments. It is a salaried, full-time position that requires maintaining a neat and organized workspace and possibly cross-training colleagues to ensure operational continuity. Overall, this role is vital in ensuring the smooth flow of communication and financial transactions within the organization, representing the company in a professional and courteous manner.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in customer service or receptionist role preferred
  • Basic computer proficiency
  • Ability to communicate clearly and professionally
  • Reliable and punctual
  • Ability to sit or stand for extended periods
  • Attention to detail
  • Ability to handle cash transactions responsibly
  • Capable of working in a fast-paced environment
  • Willingness to assist with various clerical tasks

Job Qualifications

  • Ability to perform each essential duty satisfactorily
  • Strong communication and interpersonal skills
  • Basic knowledge of clerical and administrative procedures
  • Capable of handling multi-line phone systems
  • Experience with data entry and payment processing
  • Ability to maintain confidentiality
  • Professional appearance and demeanor
  • Ability to multitask and prioritize work
  • Aptitude for learning new office technologies

Job Duties

  • Greet walk-in customers and determine the nature of their visit
  • Answer multi-line incoming phone calls
  • Direct callers to appropriate departments or individuals or take thorough messages
  • Communicate with callers and visitors professionally and efficiently
  • Enter data into computer systems as required
  • Collect payments from customers
  • Make deposits in appropriate banks and accounts
  • Monitor and maintain sufficient check and paper supplies in the office
  • Organize and maintain the mailing system
  • Communicate messages timely to appropriate parties
  • Assist with clerical duties as requested
  • Cross-train others for this position as directed
  • Maintain a professional appearance and neat work area
  • Perform other assigned duties

Job Criteria

Experience

Entry Level (1-2 years)


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