Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $13.50 - $18.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts
flexible schedule
growth opportunities
Tip pool
Job Description
La Madeleine is a renowned restaurant chain that specializes in providing a warm and inviting environment inspired by French culinary traditions. Founded with the vision of creating a space where guests can relax, connect, and enjoy delicious French-inspired food, La Madeleine has built a strong reputation for exceptional customer service and high-quality dining experiences. The establishment prides itself on combining communal hospitality with tasteful dining, making it a beloved destination for families, friends, and individuals looking to enjoy a comforting meal in a welcoming atmosphere.
This role is for the position of Service Assistant, an essential part of the La Madeleine team who ensures smooth and pleasant dining experiences for every guest. The Service Assistant position uniquely blends responsibilities from the roles of Busser, Dishwasher, and general Service Assistant duties. This means you will be instrumental in maintaining the cleanliness and organization of both the dining and kitchen areas, helping keep the environment sparkling and efficient.
The Service Assistant will be tasked with multiple vital responsibilities including clearing and resetting tables, keeping dishware clean, restocking essential supplies, and supporting the front-of-house staff in delivering excellent guest service. This role requires energetic, dependable individuals who take pride in maintaining a clean, safe, and hospitable environment. Whether it’s managing the dishwashing station or ensuring restrooms and exterior spaces remain spotless, the Service Assistant is a cornerstone of the dining experience, contributing significantly to guest satisfaction.
La Madeleine offers a variety of benefits to its employees, including competitive wages plus an average of $3.00 per hour in tips via a café tip pool. The scheduling is flexible with options for both full-time and part-time shifts, and there are no late-night work hours since the restaurant closes by 9 PM. Full-time employees have access to comprehensive health, dental, and vision insurance, while all team members benefit from employee discounts on food, pastries, and catering orders. Employees also appreciate the opportunities for growth and advancement within the company, paving the way for career progression in the hospitality industry.
Working at La Madeleine means joining a supportive team environment where your effort and input are valued, and where your work directly impacts the quality of guests’ experiences. Employees are encouraged to be team players and remain proactive in creating constructive and enjoyable moments every shift. The organization’s commitment to providing a respectful and inclusive workplace means that all employees and team members are treated with dignity and respect, and are supported regardless of background or identity.
If you are someone who thrives in a fast-paced setting, enjoys teamwork, and values maintaining spotless, organized workspaces, this is an excellent opportunity to join a dynamic hospitality team. The physical demands include standing, bending, and lifting throughout shifts, with occasional lifting of items up to 60 pounds. Previous experience in restaurant or hospitality roles is advantageous but not mandatory, making this a great entry position for individuals eager to develop skills in the food service industry.
This role is for the position of Service Assistant, an essential part of the La Madeleine team who ensures smooth and pleasant dining experiences for every guest. The Service Assistant position uniquely blends responsibilities from the roles of Busser, Dishwasher, and general Service Assistant duties. This means you will be instrumental in maintaining the cleanliness and organization of both the dining and kitchen areas, helping keep the environment sparkling and efficient.
The Service Assistant will be tasked with multiple vital responsibilities including clearing and resetting tables, keeping dishware clean, restocking essential supplies, and supporting the front-of-house staff in delivering excellent guest service. This role requires energetic, dependable individuals who take pride in maintaining a clean, safe, and hospitable environment. Whether it’s managing the dishwashing station or ensuring restrooms and exterior spaces remain spotless, the Service Assistant is a cornerstone of the dining experience, contributing significantly to guest satisfaction.
La Madeleine offers a variety of benefits to its employees, including competitive wages plus an average of $3.00 per hour in tips via a café tip pool. The scheduling is flexible with options for both full-time and part-time shifts, and there are no late-night work hours since the restaurant closes by 9 PM. Full-time employees have access to comprehensive health, dental, and vision insurance, while all team members benefit from employee discounts on food, pastries, and catering orders. Employees also appreciate the opportunities for growth and advancement within the company, paving the way for career progression in the hospitality industry.
Working at La Madeleine means joining a supportive team environment where your effort and input are valued, and where your work directly impacts the quality of guests’ experiences. Employees are encouraged to be team players and remain proactive in creating constructive and enjoyable moments every shift. The organization’s commitment to providing a respectful and inclusive workplace means that all employees and team members are treated with dignity and respect, and are supported regardless of background or identity.
If you are someone who thrives in a fast-paced setting, enjoys teamwork, and values maintaining spotless, organized workspaces, this is an excellent opportunity to join a dynamic hospitality team. The physical demands include standing, bending, and lifting throughout shifts, with occasional lifting of items up to 60 pounds. Previous experience in restaurant or hospitality roles is advantageous but not mandatory, making this a great entry position for individuals eager to develop skills in the food service industry.
Job Requirements
- Positive attitude and strong work ethic
- reliability and pride in keeping things clean and organized
- ability to work efficiently in a fast-paced environment
- physical ability to stand, bend, and lift up to 30-60 lbs during shifts
- great communication and teamwork skills
- willingness to work weekends, holidays, and flexible hours
- previous experience in a restaurant or hospitality role is a plus but not required
Job Qualifications
- Positive attitude and strong work ethic
- reliability and pride in keeping things clean and organized
- ability to work efficiently in a fast-paced environment
- physical ability to stand, bend, and lift up to 30-60 lbs during shifts
- great communication and teamwork skills
- willingness to work weekends, holidays, and flexible hours
- previous experience in a restaurant or hospitality role is a plus but not required
Job Duties
- Keep it clean: maintain spotless dining, dish, and kitchen areas to create a safe and welcoming space for guests and team members
- support guests & team: clear and reset tables, restock supplies, and assist servers and food runners as needed
- dishwashing duties: load, wash, and organize dishes, glassware, and utensils
- keep the dish area clean and report any equipment issues promptly
- maintain sanitation standards: follow proper food safety, cleaning, and disposal procedures in compliance with company and health code guidelines
- restock & organize: refill coffee stations, bread trays, utensils, and service items
- maintain an organized and efficient work area
- outdoor & restroom care: ensure restrooms, trash areas, and exterior spaces remain clean, sanitized, and fully stocked
- safety & communication: report any hazards or maintenance needs to management
- handle equipment and supplies safely
- be a team player: jump in wherever needed to ensure a smooth, positive guest experience
Job Criteria
Experience
No experience required
Job Location
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