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Service Assistant LM004

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $13.75 - $18.50
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Work Schedule

Flexible
Day Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Employee Discounts
flexible scheduling
growth opportunities
Supportive team environment

Job Description

La Madeleine is a beloved French-inspired casual dining restaurant and bakery chain known for its warm, inviting atmosphere and commitment to providing guests with an exceptional culinary experience. Founded on the principles of hospitality and quality, La Madeleine offers a menu rich with French classics, fresh pastries, and comforting cafe fare. As part of the larger LMCasualFoods family, La Madeleine places a strong emphasis on community, team spirit, and creating memorable moments for both guests and employees alike. With locations spread across various regions, this establishment prides itself on fostering a culture of growth, inclusivity, and genuine care for individuals and teamwork.

The role of Service Assistant at La Madeleine is essential in supporting smooth operations and enhancing the overall guest experience. This position is a dynamic blend of responsibilities commonly found in busser, dishwasher, and service assistant roles, demanding versatility and a positive, energetic approach. Service Assistants play a vital part in maintaining cleanliness and organization across the dining room, kitchen, and dish areas to ensure a hospitable environment where every guest feels welcome and valued. Whether clearing and resetting tables, washing and organizing dishware, or restocking supplies, team members contribute significantly to the restaurant’s efficient functioning and friendly atmosphere.

Employment in this role offers flexibility, with options for full-time or part-time schedules, catering to a variety of lifestyles and commitments. Shifts are available during morning and evening hours, with the restaurant closing at a reasonable 9 PM, avoiding late-night work requirements. An attractive feature of working at La Madeleine includes the opportunity to earn extra income through an average of $3.00 per hour in tips shared via the cafe tip pool. Additionally, full-time employees have access to comprehensive benefits including health, dental, and vision insurance, supporting overall well-being.

More than just a service job, the Service Assistant position provides opportunities for personal and professional development within the company. La Madeleine fosters a supportive team environment where every member’s efforts and ideas are valued and encouraged. Through hands-on experience, employees can learn new skills and explore growth paths into various roles in the hospitality and restaurant industry. This is an inclusive workplace committed to respecting and celebrating diversity, promoting equality, and providing a discrimination-free environment.

Candidates for the Service Assistant position should be dependable, with a positive attitude and strong work ethic. The role requires the physical ability to perform demanding tasks such as standing, bending, and lifting items weighing between 30 to 60 pounds during shifts. Excellent communication and teamwork capabilities are essential, as the job involves collaborating closely with servers, food runners, management, and fellow team members. Prior experience in a restaurant or hospitality setting is beneficial but not mandatory, as La Madeleine values enthusiasm and a willingness to learn above all.

In summary, working as a Service Assistant at La Madeleine means being part of a vibrant, fast-paced restaurant dedicated to creating magnifique moments every shift. Team members help maintain cleanliness and order, assist guests and fellow employees, and uphold strict sanitation and safety standards. This role is vital to delivering the exceptional dining experience that La Madeleine is known for, while also providing a nurturing environment for employees to thrive and grow their careers.

Job Requirements

  • Physical ability to stand, bend, and lift up to 30-60 lbs during shifts
  • ability to work efficiently in a fast-paced environment
  • willingness to work weekends, holidays, and flexible hours
  • positive attitude and strong work ethic
  • good communication and teamwork skills
  • reliability and pride in maintaining cleanliness and organization

Job Qualifications

  • Positive attitude and strong work ethic
  • reliability and pride in keeping things clean and organized
  • ability to work efficiently in a fast-paced environment
  • physical ability to stand, bend, and lift up to 30-60 lbs during shifts
  • great communication and teamwork skills
  • willingness to work weekends, holidays, and flexible hours
  • previous experience in a restaurant or hospitality role is a plus but not required

Job Duties

  • Maintain spotless dining, dish, and kitchen areas to create a safe and welcoming space for guests and team members
  • clear and reset tables, restock supplies, and assist servers and food runners as needed
  • load, wash, and organize dishes, glassware, and utensils
  • keep the dish area clean and report any equipment issues promptly
  • follow proper food safety, cleaning, and disposal procedures in compliance with company and health code guidelines
  • refill coffee stations, bread trays, utensils, and service items
  • maintain an organized and efficient work area
  • ensure restrooms, trash areas, and exterior spaces remain clean, sanitized, and fully stocked
  • report any hazards or maintenance needs to management
  • handle equipment and supplies safely
  • jump in wherever needed to ensure a smooth, positive guest experience

Job Criteria

Experience

Entry Level (1-2 years)


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