Service Assistant - Dallas, TX

Lucid is a pioneering automotive company dedicated to creating exceptional mobility experiences that drive the world forward through innovative technology and sustainable design. Established as a leader in the luxury electric vehicle market, Lucid has built its reputation on a proprietary technology platform and software-defined vehicle architecture that refuses to compromise on performance, sustainability, design, engineering, ambition, or integrity. With award-winning vehicles like the Lucid Air and Lucid Gravity, the company has revolutionized its market segments by offering vehicles that combine exceptional range, outstanding performance, cutting-edge design, and spacious interiors to deliver an unparalleled driving experience. Lucid's commitment to excellence is demonstrated through its deep vertical integration, with all core functions including design, engineering, and production executed in-house across its global offices and manufacturing facilities. This organizational approach enables Lucid to maintain the highest standards and continually push the boundaries of what is possible in the automotive industry.

Lucid recently opened a state-of-the-art Service Center located at 2439 Irving Blvd, Dallas, Texas, reflecting its ongoing commitment to providing an outstanding ownership experience and supporting the growing Lucid community in the region. The Dallas facility embodies Lucid's ambition to create top-tier service operations that align with its innovative vehicle technology and customer-centric values. To support this vision, Lucid is actively seeking dedicated service professionals who are passionate about innovation, customer satisfaction, and the future of sustainable mobility. The Service Assistant position at this new center provides a unique opportunity for candidates to be part of a transformative moment in the company’s growth, helping to build a world-class service operation from the ground up and directly contributing to the future of luxury electric vehicle ownership.

The Service Assistant role involves collaboration with various members of the Lucid service team to ensure smooth daily operations. The position requires adaptability to handle a rapidly evolving workload and the ability to prioritize tasks effectively. Duties include providing a world-class customer experience, managing vehicle movements such as drop-offs and pick-ups, assisting in pre-delivery inspections, supporting technicians with minor repairs, and performing supplementary tasks like moving and staging vehicles, delivering parts, and maintaining vehicle cleanliness. This position is ideal for individuals seeking to gain valuable automotive industry experience, learn new skills, and advance their careers within a company that values operational excellence and sustainable innovation.

Lucid offers a comprehensive compensation package designed to attract and retain talented professionals. Benefits include medical, dental, and vision insurance, life and disability coverage, paid time off and holidays, a 401(k) retirement plan, and opportunities to participate in equity and discretionary annual cash incentive programs. Lucid fosters an inclusive and diverse workplace culture, emphasizing equal employment opportunities for all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender identity, marital status, or any other protected characteristic. The company also commits to providing reasonable accommodations for applicants with disabilities, reinforcing the importance of accessibility in its hiring process. Lucid Motors is dedicated to maintaining candidate data privacy and handling applications with the strictest confidentiality. The Service Assistant opportunity at Lucid represents a chance to contribute meaningfully to a company that is setting new standards in the luxury EV market and shaping the future of mobility.