Service Assistant

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $7.00 - $9.00
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Benefits

competitive pay
flexible scheduling
Paid on the job training
Opportunities for advancement
Discounted meals
Employee Referral Program
Exclusive team member discounts
401(k) retirement plan
Medical, Dental and Vision Insurance
Paid sick leave

Job Description

P.F. Chang's is a renowned restaurant chain specializing in Asian-inspired cuisine, known for its vibrant atmosphere and commitment to quality dining experiences. With a presence in numerous locations across the country, P.F. Chang's offers a blend of traditional recipes and modern flavors that attract a diverse clientele. The restaurant prides itself on exceptional customer service, delicious food, and a welcoming environment that makes every guest feel valued. P.F. Chang's emphasizes career growth and internal promotion, providing employees with opportunities to advance while fostering a strong team culture.

The role of Busser, Runner, or Service Assistant at P.F. Chang's is... Show More

Job Requirements

  • Previous experience is not required
  • Excellent customer service skills and etiquette
  • Must be able to operate kitchen equipment including coffee machine, iced tea machine, lemon slicer, POS system and other applicable systems
  • Ability to execute proper sanitation practices and safety procedures
  • Have a current Food Handler's Card where applicable or willingness to obtain
  • Must be able to communicate effectively
  • Ability to multitask in a fast-paced, team-work environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Excellent customer service skills
  • Ability to operate kitchen equipment including coffee machine and POS system
  • Able to execute proper sanitation practices and safety procedures
  • Effective communication skills
  • Ability to multitask in a fast-paced team environment
  • Food handler's card or willingness to obtain one

Job Duties

  • Guiding guests through their experience while taking, placing, and reviewing orders for takeout and catering
  • Understands the restaurant menu to identify the different menu items for takeout and catering, able to guide guests on choosing menu items, and ready to answer guests' questions
  • Review orders with the guest (at pick-up or upon delivery) and/or with delivery driver ensuring order accuracy
  • Delivers amazing hospitality experience to guests anticipating, delivering, and exceeding guests' expectations
  • Clears, cleans, and sanitizes restaurant tables, bussing dishes to kitchen dishwasher station and resets tables as needed
  • Restocks, cleans, and maintains all restaurant stations
  • Understands restaurant seating layout, how tables are divided into server areas, and how to deliver food within the restaurant
  • Will serve food or beverages for dine-in and takeout

Job Location

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