Job Overview

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Compensation

Hourly
Range $13.00 - $15.00
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
telehealth
401k
Paid Time Off
flexible schedules

Job Description

Cooper's Hawk is a renowned dining establishment that combines the elegance of a Napa-style tasting room with the warmth and vibrancy of a modern full-service restaurant. Established in 2005, Cooper's Hawk has steadily grown its brand to become one of the most celebrated winery and dining experiences, blending award-winning wines with delicious scratch-kitchen menus designed to perfectly complement their wines. The restaurant features an inviting atmosphere where guests can enjoy not only exceptional food and wine but also a retail wine-inspired shopping experience and private event spaces. Cooper's Hawk is not just a restaurant; it is a lifestyle brand offering exclusive membership through its Wine Club, which provides members with uniquely curated dining, wine, and travel experiences. Additionally, with the introduction of Piccolo Buco by Cooper's Hawk, the company is expanding its culinary horizons by bringing the vibrant flavors of Rome to its guests, further enhancing its diverse dining options.

The role of Service Assistant at Cooper's Hawk is an integral position behind the scenes, responsible for ensuring the smooth operation of the dining room and supporting staff to provide guests with an unforgettable hospitality experience. Service Assistants play a crucial role in maintaining cleanliness, readiness, and organization of the dining areas, which helps create a welcoming environment for guests. Their responsibilities extend beyond maintaining the space to actively supporting servers, food runners, and management to ensure seamless service flow. This position is vital in upholding Cooper's Hawk's hallmark of Uncompromising Hospitality, where attention to detail, teamwork, and a positive attitude combine to create memorable moments for every guest.

Service Assistants at Cooper's Hawk enjoy competitive hourly wages between $13.00 and $15.00, depending on experience and qualifications. This position offers flexible schedules, paid time off, early pay access, and opportunities for career growth under the company's Career Growth Flight Plan. Furthermore, employees benefit from comprehensive medical, dental, and vision coverage, generous dining and retail discounts, monthly wine tastings, and wellness and mental health support. The company fosters a positive team-oriented culture where individual contributions are recognized through milestone rewards and referral bonuses. As a team member, you will engage in continuous wine and culinary education to deepen your knowledge and enhance the guest experience. Overall, this role suits individuals with a passion for hospitality who thrive in fast-paced environments and enjoy engaging with colleagues and customers alike.

Job Requirements

  • at least 18 years of age
  • energy and positivity with a love for hospitality
  • ability to multitask in a fast-paced environment
  • comfortable lifting up to 40 pounds and standing for extended periods
  • open availability including weekends and holidays
  • a team mindset and willingness to communicate clearly
  • ability to read write and understand English

Job Qualifications

  • at least 18 years of age
  • ability to multitask in a fast-paced environment
  • energy and positivity with a love for hospitality
  • a team mindset and willingness to communicate clearly
  • comfortable lifting up to 40 pounds and standing for extended periods
  • ability to read write and understand English
  • open availability including weekends and holidays

Job Duties

  • show up ready and prepare your station using company checklists
  • keep dining room and work areas clean organized and guest ready
  • restock and reset tables quickly to welcome guests without delay
  • communicate frequently with servers food runners and managers to keep service running seamlessly
  • assist with food running and carryout orders to support the team
  • greet guests with warmth and a friendly attitude
  • go the extra step to maintain a comfortable welcoming and polished dining experience

Job Location

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