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Service Assistant

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $19.95 - $30.21
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Work Schedule

Standard Hours
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Benefits

Medical Plans
family-building benefits
Dental plans
vision plans
Health savings account contribution
flexible spending accounts
401(k) with employer match
employee stock purchase plans
basic life insurance
accidental death and dismemberment insurance
short-term disability insurance
long-term disability insurance
Employee assistance program
sick and vacation time
Paid holidays
Back-up childcare support
voluntary benefits
Weight loss programs
Tobacco cessation programs
Commuter Benefits
employee discounts and perks program

Job Description

Tesla, a global leader in electric vehicles and sustainable energy solutions, is renowned for its cutting-edge technology and innovative approach to automotive design. As a pioneering company in the automotive industry, Tesla is dedicated to accelerating the world's transition to sustainable energy through the production of electric cars, solar energy products, and energy storage systems. Tesla's mission-driven culture fosters innovation, quality, and customer satisfaction at every layer of the business.

Tesla is currently looking for a Service Assistant to join its dynamic service team. This role is critical in maintaining Tesla's reputation for excellent customer service and ensuring a smooth and efficient vehicle servicing experience. The ideal candidate will be a professional with strong customer service experience and exceptional communication skills, both verbal and written. Tesla values self-motivated team players who possess a positive attitude and a strong commitment to customer satisfaction.

The Service Assistant will be responsible for a variety of tasks that support Tesla's service operations. This includes vehicle cleaning, minor detailing, and shop management, as well as logistics such as delivering vehicles between production, service, and sales departments. The role also requires handling parts expediting duties, including running parts from parts operations, and performing maintenance on trucks and trailers used in the service process. Beyond these regular duties, the Service Assistant will be expected to take on other tasks as assigned to meet the evolving needs of the business.

Employment with Tesla in this capacity offers competitive compensation, ranging from $19.95 to $30.21 per hour, along with an attractive package of benefits that begin from the first day of employment. This opportunity is ideal for individuals seeking to blend hands-on work with exemplary customer service in a fast-paced, forward-thinking environment. Joining Tesla means being part of a company that is not only transforming the automotive industry but also contributing to a more sustainable future worldwide. If you aspire to contribute to an innovative company and play an integral role in customer service operations, the Service Assistant position at Tesla offers an exciting and rewarding career path.

Job Requirements

  • Valid driver’s license required
  • Ability to lift 50 - 60 pounds
  • Great work ethic and team player

Job Qualifications

  • Professional customer service experience
  • Excellent verbal and written communication skills
  • Ability to work as a self-motivated team player
  • Positive attitude with a commitment to customer satisfaction

Job Duties

  • Vehicle cleaning including washing and minor detailing and shop management
  • Deliver vehicles between production, service, and sales operations
  • Expedite parts requirements as directed from Parts Operations
  • Perform truck and trailer service and maintenance
  • Carry out other duties as assigned to meet business needs

Job Criteria

Experience

Mid Level (3-7 years)


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