Job Overview

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Compensation

Hourly
Exact $2.13
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Work Schedule

Flexible
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Benefits

Flexible work schedules
Food discount
Referral bonuses
Tips
Health Insurance
Retirement benefits
Paid Time Off

Job Description

Red Robin Gourmet Burgers and Brews is a high-volume, full-service restaurant renowned for its laid-back atmosphere and uniquely quirky vibe. Known for its commitment to serving "burgers beyond yumagination," Red Robin creates memorable dining experiences by focusing on connection, fun, and generosity that reflect its welcoming and inclusive culture. The company prides itself on fostering a sense of belonging where both similarities and differences are celebrated, making Red Robin a place for everyone. With a strong emphasis on team growth and development, many managers started as hourly team members, reflecting the company’s commitment to career advancement and internal promotion.

As a Server at Red Robin, you will play a crucial role within the Front of House service team, responsible for providing an exceptional dining experience. This role requires enthusiasm, excellent customer service skills, and the ability to engage guests in a friendly and professional manner. Servers utilize handheld technology to take orders efficiently and accurately, ensuring guests receive their food and drinks promptly. The position offers both a base pay of $2.13 plus tips, with total hourly pay guaranteed to meet or exceed the applicable minimum wage, making it a lucrative opportunity for individuals who excel in delivering top-notch service with a vibrant personality. This employment opportunity is open to applicants aged 18 or older, and it offers flexible work schedules to accommodate various lifestyles and commitments.

Beyond the immediate responsibilities, this role offers great earnings potential through tips and additional bonuses, such as referral bonuses for introducing new team members. Red Robin provides an enriching work environment with opportunities to grow within the company, ensuring that employees can build a rewarding career path. Benefits include a substantial discount on food for both employees and their families, health insurance options including medical, vision, dental, and more, as well as retirement benefits with a 401k plan and company match. Employees also enjoy paid time off based on hours worked, encouraging a healthy work-life balance.

Red Robin embraces diversity and equity in the workplace, striving to create an environment where every team member is valued and empowered. This role not only promises a job but the chance to be part of a vibrant community that values energy, passion, and a genuine desire to make guests smile. If you're passionate about hospitality and looking for a role where you can thrive and grow with a fun, engaging team, Red Robin is the ideal place for you to start or advance your career.

Job Requirements

  • Must be 18 years or older
  • Ability to provide excellent customer service
  • Capability to work flexible schedules
  • Basic understanding of handheld technology usage
  • Physical stamina to stand and walk for extended periods
  • Must comply with all health and safety regulations
  • Willingness to work in a team-oriented environment

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in a customer service or food service role beneficial
  • Strong interpersonal and communication skills
  • Ability to operate handheld order-taking devices
  • Positive attitude and team player mindset
  • Ability to work in a fast-paced environment
  • Must be 18 years or older

Job Duties

  • Take orders using handheld technology
  • Serve food and drinks in a timely and accurate manner
  • Deliver a fun and satisfying dining experience to guests
  • Provide excellent customer service as part of the Front of House team
  • Maintain cleanliness and organization of the serving area
  • Collaborate with kitchen and bar staff to ensure smooth service
  • Handle guest inquiries and resolve complaints professionally

Job Criteria

Experience

No experience required


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