Job Overview

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Employment Type

Full-time
Part-time
Hourly
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Dental Insurance
Health Insurance
Food provided
401(k) matching
Vision Insurance

Job Description

Topgolf Entertainment Group is a leading global sports and entertainment company that combines technology, entertainment, and hospitality to create an unparalleled social experience. With venues across multiple locations including Independence, Ohio, Topgolf offers a vibrant atmosphere where guests, known as Players, can enjoy interactive golf games alongside delicious food and beverages. The company is recognized for its commitment to innovation, fun, and community, making it a top destination for recreational entertainment and social gatherings. At Topgolf, the focus is on bringing people together through play, fostering connections, and delivering extraordinary moments that guests and team members alike can enjoy.

The role of Bay Host at Topgolf in Independence, Ohio is an exciting opportunity for individuals who thrive in fast-paced, dynamic environments and have a passion for delivering exceptional customer service. As a Bay Host, you will be at the forefront of the guest experience, welcoming Players with energy and enthusiasm and setting the tone for their visit. This role involves guiding guests through the array of gaming options, food, and beverage offerings, ensuring their experience is enjoyable, smooth, and memorable. You will play a critical role in driving sales through attentive service and suggestive selling while maintaining a welcoming and organized bay area.

This position is ideal for fun-loving, dedicated team members who value collaboration and possess a genuine desire to make a positive impact on every guest interaction. Topgolf promotes a culture based on its core values of Fun, One Team, Excellence, Courage, and Caring, and as a Bay Host, you will embody these principles in your everyday work. The role demands a positive attitude, excellent communication skills, and the ability to multitask effectively in an environment that can become very busy and popular. Physical endurance is also key, as the job involves standing for extended periods, lifting objects up to 50 pounds, and staying active throughout your shift.

Topgolf offers flexible scheduling with day, night, and weekend shifts available, making this an attractive opportunity for both part-time and full-time job seekers. Competitive hourly wages complemented by tip opportunities are provided, along with comprehensive benefits such as health, dental, and vision insurance, a 401(k) plan with company match, and access to a free mental well-being platform for qualifying employees. Additional perks include free game play, discounted food and retail items, and career growth opportunities within the company, as Topgolf strongly supports promoting from within.

Joining Topgolf means becoming part of a vibrant team where your ideas and individuality are encouraged to fuel success. If you enjoy working in an environment that values teamwork, creativity, and above all, fun, then this role as a Bay Host is an excellent fit. You will not only help ensure Players have an unforgettable experience but also gain valuable skills and connections in a supportive and inclusive culture that celebrates diversity and equal opportunity for all employees.

Job Requirements

  • Legal age to serve alcohol where required by law
  • Ability to lift and move items up to 50 pounds
  • Capacity to stand and be active for long periods during shifts
  • Ability to maintain a positive demeanor under pressure
  • Willingness to work day, night, and weekend shifts
  • Ability to follow safety and sanitation procedures

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience serving food and beverages in a restaurant, hospitality, or entertainment setting
  • Strong communication and interpersonal skills
  • Ability to thrive in a fast-paced and popular environment
  • Positive attitude with a team-oriented mindset
  • Basic knowledge of food and beverage operations

Job Duties

  • Welcome players to their bays with energy and enthusiasm
  • Connect the dots on why players are visiting and share all that Topgolf offers
  • Recommend food, beverage, and gaming options tailored to the visit to enhance player experience and drive sales
  • Take orders quickly and accurately
  • Keep bay areas clean and organized by clearing tables, refilling drinks, and maintaining a welcoming space
  • Work collaboratively with fellow playmakers to deliver outstanding player experiences
  • Adhere to safety and sanitation standards to provide a clean and safe environment

Job Criteria

Experience

No experience required


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