Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Exact $13.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Flexible spending account
accrued paid leave
401(k) with employer matching
Dining Discounts
Job Description
Snow City Cafe is a well-established and beloved restaurant located in Anchorage, Alaska, known for its warm hospitality, quality food, and vibrant dining atmosphere. The cafe prides itself on delivering an exceptional guest experience by combining a friendly environment with high standards of food quality and service. As a cornerstone of the local dining scene, Snow City Cafe draws both locals and visitors who appreciate not only the delicious menu offerings but also the inviting and energetic ambiance. The establishment fosters a team-oriented culture that emphasizes respect, support, and continuous growth among its staff members. Leading in culinary creativity and guest satisfaction, Snow City Cafe offers a unique opportunity for those passionate about hospitality and guest services to thrive in a dynamic, fast-paced environment. Working at Snow City Cafe means becoming part of a diverse and motivated team committed to excellence and personal development. The company values its employees, offering a range of benefits and a supportive workplace that encourages upward mobility within the hospitality industry. Snow City Cafe operates with a strong commitment to community and sustainability, ensuring that both guests and staff enjoy a responsible and rewarding experience. The cafe's management team is dedicated to maintaining a positive work culture and providing all team members with the tools they need to succeed and grow professionally.
The role of Server at Snow City Cafe is integral to the overall success of the dining experience offered to each guest. As a server, you will be the primary interface between the cafe and its guests, ensuring that each visitor receives attentive and thoughtful service. The job requires high energy and enthusiasm, with responsibilities that include taking guest orders, serving food and beverages, processing payments, and assisting with maintaining the cleanliness and organization of the dining area. Servers at Snow City Cafe are not just wait staff; they are advocates for the guests, consistently delivering exceptional service with a focus on guest satisfaction and sales. This position demands a proactive approach in handling guest needs, including anticipating and resolving potential issues, communicating effectively, and working collaboratively with the rest of the team. The ideal candidate must be knowledgeable about the menu, including food and drink specials, dietary restrictions, and allergens, and be able to make informed recommendations to guests. Additionally, servers must be proficient in operating point-of-sale (POS) systems quickly and accurately. The role also involves ensuring compliance with all restaurant policies and alcohol service regulations, prioritizing a safe and respectful environment for both guests and staff. Servers will engage in continuous learning about menu updates and service protocols and contribute to mentoring newer staff. This position requires standing and walking for extended periods in a fast-paced setting and maintaining a composed and professional demeanor at all times. Employment is offered with competitive compensation and a full benefits package, including medical, dental, and vision insurance, flexible spending accounts, accrued paid leave, and retirement plan options. Snow City Cafe is committed to supporting its employees' well-being and professional growth while providing guests with memorable dining experiences. This is an excellent opportunity for individuals who thrive on delivering top-tier customer service and working within a vibrant restaurant culture dedicated to quality and community engagement.
The role of Server at Snow City Cafe is integral to the overall success of the dining experience offered to each guest. As a server, you will be the primary interface between the cafe and its guests, ensuring that each visitor receives attentive and thoughtful service. The job requires high energy and enthusiasm, with responsibilities that include taking guest orders, serving food and beverages, processing payments, and assisting with maintaining the cleanliness and organization of the dining area. Servers at Snow City Cafe are not just wait staff; they are advocates for the guests, consistently delivering exceptional service with a focus on guest satisfaction and sales. This position demands a proactive approach in handling guest needs, including anticipating and resolving potential issues, communicating effectively, and working collaboratively with the rest of the team. The ideal candidate must be knowledgeable about the menu, including food and drink specials, dietary restrictions, and allergens, and be able to make informed recommendations to guests. Additionally, servers must be proficient in operating point-of-sale (POS) systems quickly and accurately. The role also involves ensuring compliance with all restaurant policies and alcohol service regulations, prioritizing a safe and respectful environment for both guests and staff. Servers will engage in continuous learning about menu updates and service protocols and contribute to mentoring newer staff. This position requires standing and walking for extended periods in a fast-paced setting and maintaining a composed and professional demeanor at all times. Employment is offered with competitive compensation and a full benefits package, including medical, dental, and vision insurance, flexible spending accounts, accrued paid leave, and retirement plan options. Snow City Cafe is committed to supporting its employees' well-being and professional growth while providing guests with memorable dining experiences. This is an excellent opportunity for individuals who thrive on delivering top-tier customer service and working within a vibrant restaurant culture dedicated to quality and community engagement.
Job Requirements
- Must be at least 21 years of age
- must be able to communicate, write, and understand English
- must have strong cash handling skills and the ability to operate a POS system
- must be able to work standing and walking in a fast-paced environment for up to 9 hours
- must have a current TIPS/TAP card
- must have a current Municipality of Anchorage Food Worker Card
Job Qualifications
- Must be at least 21 years of age
- must be able to communicate, write, and understand English
- must have strong cash handling skills and the ability to operate a POS system
- must have a current TIPS/TAP card
- must have a current Municipality of Anchorage Food Worker Card
Job Duties
- Greets every guest warmly and promptly
- works with other staff to ensure the dining room is clean and organized at all times
- completes all opening, ongoing, and closing side work
- is timely in all aspects of service including greeting, beverage and food orders and delivery, guest check drop off and pick up
- recognizes a difficult situation such as long ticket times and communicates proactively and effectively with the guest
- pre-stages all courses at the table with plates, silverware, condiments, and any other necessary items
- knows and communicates any food and drink specials and the soup of the day
- knows all the point of sale functions and can navigate quickly and efficiently on screen
- is knowledgeable about food allergens and takes any allergy or dietary restriction requests seriously
- accurately executes all sales transactions and consistently utilizes restaurant accounting systems
- ensures all food and beverages are presented properly before delivering to the guests
- has a clear understanding of the ABC regulations and restaurant policies and takes a conservative and proactive approach towards alcohol service
- demonstrates in-depth knowledge of all menu items and is able to make helpful recommendations and answer guest questions thoughtfully
- treats all staff members with respect, including supporting and mentoring new staff members
- performs other duties and responsibilities as assigned based on the needs of the business
Job Criteria
Experience
No experience required
Job Location
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