Server, SER Steak and Spirits - Hilton Anatole

Job Overview

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Employment Type

Full-time
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
retirement plans

Job Description

Hilton is a globally recognized leader in the hospitality industry, with a prestigious reputation for delivering exceptional guest experiences and maintaining a workplace culture that uplifts and values its employees. With a presence worldwide, Hilton encompasses a variety of world-class brands committed to setting new standards in the travel and hospitality sector. The company has successfully welcomed over 3 billion guests throughout its history and continues to fulfill its founding vision of filling the earth with the light and warmth of hospitality. Through its dedication to excellence and innovation, Hilton has earned repeated recognition on the World’s Best Workplaces list by Great Place to Work and Fortune, highlighting its commitment to cultivating an outstanding workplace for Team Members. Hilton provides a supportive environment that nurtures careers, offering opportunities for personal growth and professional development, making it an inspiring place for individuals seeking to start or advance their careers in hospitality.

The Food Server role at Hilton is pivotal in shaping the guest experience by delivering warm, attentive, and efficient service. As a Food Server, you are more than just a provider of food and drink service; you are an ambassador of Hilton's core values of hospitality, integrity, leadership, teamwork, ownership, and urgency. This position involves engaging with guests to create memorable and enjoyable meal experiences, mastering the menu to answer all guest inquiries confidently, and managing efficient food and beverage service. Additionally, maintaining the cleanliness, orderliness, and stock levels of the food service station ensures smooth operation throughout each shift. Compliance with health, safety, sanitation, and alcohol awareness standards is also essential to protect guests and staff alike.

Hilton supports its Food Servers with exceptional benefits that contribute to their wellbeing and work-life balance. These include incredible travel perks with significant discounts on stays at Hilton properties globally, opportunities to invest in Hilton shares through the employee stock purchase program, paid parental leave for eligible members, personalized caregiving support, and crisis concierge services to assist during challenging times. Mental health resources and counseling services are freely available, emphasizing Hilton's commitment to the psychological welfare of its team members. Generous paid time off and comprehensive health and welfare benefits aimed at keeping employees and their families healthy are standard offerings. In addition, financial security is promoted through robust retirement plans to help employees plan for their futures. The environment fosters a culture where teamwork and leadership are encouraged, and every team member is motivated to contribute meaningfully and take ownership of their roles.

Joining Hilton as a Food Server means becoming part of an award-winning occupational culture that not only prioritizes delivering exceptional guest experiences but also values the contribution of its workforce. Employees are invited to grow in a workplace that offers stability, recognition, and a supportive community. Whether starting out or seeking new challenges in hospitality, Hilton treats every role as an opportunity to shine and make a real impact. This role, tailored for individuals passionate about hospitality and guest satisfaction, offers a dynamic, rewarding experience surrounded by a diverse team dedicated to excellence.

Job Requirements

  • High school diploma or equivalent
  • Previous experience in a food server or hospitality role preferred
  • Ability to communicate effectively with guests and team members
  • Must be able to stand and walk for extended periods
  • Flexibility to work various shifts including nights, weekends, and holidays
  • Basic math skills and ability to use point-of-sale technology
  • Commitment to upholding health and safety standards

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food service or hospitality is advantageous
  • Ability to maintain a positive and friendly demeanor with guests
  • Strong communication and interpersonal skills
  • Basic knowledge of food safety and sanitation practices
  • Ability to work in a fast-paced environment while maintaining attention to detail

Job Duties

  • Delight our guests by bringing an upbeat and friendly attitude and proactively making meal experiences special
  • Master the menu by learning all items, promotions, and specials to confidently assist guests
  • Serve with efficiency and care by taking orders, entering them into the point-of-sale system, and delivering promptly
  • Manage the food service station by keeping it fully stocked, clean, and organized
  • Comply with health, safety, sanitation, and alcohol awareness regulations to ensure guest and team member wellbeing

Job Criteria

Experience

No experience required


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