Job Overview
Employment Type
Hourly
Work Schedule
Standard Hours
Benefits
Extensive Training
Job Description
Ascension Coffee is a distinguished coffee company dedicated to sourcing and roasting some of the world’s finest coffee. Their commitment goes beyond just delivering outstanding coffee; Ascension Coffee is deeply focused on supporting women coffee farmers, ensuring ethical sourcing and a positive impact on coffee-growing communities. This dedication reflects a broader mission to promote sustainability and inclusivity within the coffee industry. The company operates several cafes known for providing exceptional culinary experiences alongside warm and inviting hospitality. Each cafe features fresh, seasonal ingredients carefully selected to complement their beverage offerings, creating a memorable visit for every guest.
At Ascension Coffee, the environment is designed to be welcoming and comfortable, making it a favorite destination for coffee lovers and food enthusiasts alike. The company’s approach integrates high-quality product offerings with a strong emphasis on community and customer connection. Their cafes are not only places to enjoy great coffee and food but also vibrant spaces where people can gather and connect.
The Server position at Ascension Coffee is an essential role that directly influences the guest experience. Servers are the face of the company, responsible for delivering genuine and hospitable service that aligns with Ascension Coffee’s values. This position requires someone who can create a warm and inviting atmosphere through attentive and personalized service. Servers engage with customers by greeting them warmly, taking and confirming orders accurately, and ensuring prompt delivery of food and beverages. They also play an advisory role by suggesting menu items tailored to customer preferences, enhancing the overall dining experience.
Collaboration with the broader restaurant team is key in this role. Servers work closely with baristas, chefs, bartenders, and management to ensure that guests’ needs are met promptly and any concerns are addressed quickly and effectively. The ability to handle multiple tasks efficiently, such as setting and rearranging tables for larger groups, is important for maintaining a smooth operation during busy periods.
The role does require physical stamina as servers need to be on their feet for extended periods, sometimes up to eight hours, and must be comfortable navigating a fast-paced environment. While prior high-volume serving experience is essential, the company offers extensive training to help new hires succeed and thrive within their team. Experience with restaurant POS software is considered a plus but is not mandatory.
This server position at Ascension Coffee is ideal for individuals passionate about hospitality, eager to learn, and committed to providing exceptional service that leaves a lasting impression. It offers an opportunity to be part of a company that values quality, community, and sustainability in every cup served.
At Ascension Coffee, the environment is designed to be welcoming and comfortable, making it a favorite destination for coffee lovers and food enthusiasts alike. The company’s approach integrates high-quality product offerings with a strong emphasis on community and customer connection. Their cafes are not only places to enjoy great coffee and food but also vibrant spaces where people can gather and connect.
The Server position at Ascension Coffee is an essential role that directly influences the guest experience. Servers are the face of the company, responsible for delivering genuine and hospitable service that aligns with Ascension Coffee’s values. This position requires someone who can create a warm and inviting atmosphere through attentive and personalized service. Servers engage with customers by greeting them warmly, taking and confirming orders accurately, and ensuring prompt delivery of food and beverages. They also play an advisory role by suggesting menu items tailored to customer preferences, enhancing the overall dining experience.
Collaboration with the broader restaurant team is key in this role. Servers work closely with baristas, chefs, bartenders, and management to ensure that guests’ needs are met promptly and any concerns are addressed quickly and effectively. The ability to handle multiple tasks efficiently, such as setting and rearranging tables for larger groups, is important for maintaining a smooth operation during busy periods.
The role does require physical stamina as servers need to be on their feet for extended periods, sometimes up to eight hours, and must be comfortable navigating a fast-paced environment. While prior high-volume serving experience is essential, the company offers extensive training to help new hires succeed and thrive within their team. Experience with restaurant POS software is considered a plus but is not mandatory.
This server position at Ascension Coffee is ideal for individuals passionate about hospitality, eager to learn, and committed to providing exceptional service that leaves a lasting impression. It offers an opportunity to be part of a company that values quality, community, and sustainability in every cup served.
Job Requirements
- Ability to work on your feet for extended periods up to 8 hours
- strong customer service skills required
- one year of high volume server experience
Job Qualifications
- One year of high volume server experience
- strong customer service skills
- ability to utilize a restaurant POS software platform is a plus
Job Duties
- Greet all guests with genuine hospitality
- take guest's drink and food orders
- ensure that all orders are accurate and brought to each table in a timely manner
- suggest different drinks, appetizers and meals to customers based on the menu and coffee
- work closely with restaurant management to immediately address all customer concerns and create a pleasant dining experience
- confirm orders with the baristas, chefs and bartenders whenever a clarification is requested
- assist with setting and rearranging tables to accommodate larger parties
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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