Server - Orland Park Location

Job Overview

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Benefits

Employee meal discounts
flexible schedule
Paid Time Off
401k
Opportunity for growth

Job Description

Our establishment is a well-regarded full-service restaurant known for delivering exceptional dining experiences to our valued guests. We pride ourselves on maintaining a welcoming atmosphere where quality service and customer satisfaction are the top priorities. As a staple in the local dining scene, our restaurant offers a diverse menu featuring a wide range of dishes crafted from fresh ingredients, served in a comfortable and lively setting. We seek to cultivate a team-oriented environment where employees can thrive, grow in their careers, and contribute positively to the overall guest experience.

We are currently looking for a dedicated and energetic Server to join our team. This role is crucial in ensuring that our guests receive top-notch service from the moment they are greeted at their table until their departure. The Server will be responsible for coordinating their entire station, effectively communicating with hosts, bussers, and kitchen staff, and managing multiple tasks with a sense of urgency. Weekend and holiday availability is a must for this position. This is a role where a proactive attitude and excellent interpersonal skills are essential, as the Server often serves as the face of the restaurant, fostering a warm and hospitable environment. The ideal candidate will have previous experience in the food service industry, be capable of multitasking in a fast-paced setting, and demonstrate outstanding communication and problem-solving skills. Through attentiveness and outstanding customer service techniques like suggestive selling, the Server will enhance both the guests' dining experience and the restaurant's profitability. This position offers opportunities for personal and professional growth within a flexible work schedule, competitive pay, and benefits including employee meal discounts, paid time off, and a 401k plan.

Job Requirements

  • Minimum of two years of high school education
  • Up to one year related experience or training
  • Ability to read, write, and speak English
  • Basic math skills with ability to use calculator
  • Ability to count back money accurately
  • Ability to apply common sense and follow instructions
  • Ability to work weekends and holidays
  • Ability to lift up to 25 pounds
  • Ability to stand, walk, stoop, bend, reach, and use hands effectively throughout shift
  • Comfortable working in fast-paced and sometimes noisy environment
  • Willingness to accept direction and adhere to safety protocols

Job Qualifications

  • Minimum of two years of high school education or equivalent
  • Up to one year related experience or training preferred
  • Ability to read, write, and speak English effectively
  • Strong communication skills in one-on-one or small group situations
  • Basic mathematical skills including addition, subtraction, multiplication, and division
  • Ability to handle customer service issues with common sense and problem-solving
  • Ability to work cooperatively with team members
  • Previous experience in a fast-paced restaurant environment is desirable

Job Duties

  • Work with a sense of urgency
  • Greet guests within one minute of being seated
  • Set up tables with silverware, water, and coffee
  • Answer customer questions
  • Take orders and use suggestive selling to recommend menu items
  • Ring checks into computer
  • Hang checks for kitchen
  • Prepare and deliver drink orders before food arrives
  • Promptly carry out food orders without using a tray
  • Drop the bill when food order is complete
  • Check back to ensure meal satisfaction
  • Provide additional water and coffee as needed
  • Observe guests throughout meal for additional needs
  • Remove plates and wrap leftovers
  • Maximize trips to and from kitchen by checking on tables
  • Maintain behind-the-scenes work such as making coffee, restocking, and cutting produce
  • Assist other servers and cooks as needed
  • Finish off to-go orders
  • Keep work area clean and organized
  • Follow all safety precautions
  • Perform cleaning duties and sidework
  • Cooperate with other servers and bussers by sharing tasks

Job Criteria

Experience

No experience required


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