Server Lead

Creative Dining Services is a well-established food service management company known for providing excellent dining experiences across various institutions, including educational campuses, healthcare facilities, and corporate dining settings. The company prides itself on delivering exceptional hospitality services by emphasizing quality food, safety, and customer satisfaction. With a strong commitment to its Mission, Vision, and Core Values, Creative Dining Services fosters a professional, cooperative, and supportive work environment that encourages team engagement and growth.

At Calvin University in Grand Rapids, MI, Creative Dining Services is currently seeking a highly motivated and experienced Server Lead to join their team. This role offers an exciting opportunity to contribute to a positive dining atmosphere for students, guests, and customers in a busy cafeteria setting. The Server Lead will play an integral part in maintaining high standards of food quality, safety, and customer service, as well as overseeing daily restaurant operations.

The Server Lead position requires excellent communication and interpersonal skills to provide outstanding service and ensure customer satisfaction. Candidates must demonstrate strong leadership abilities to effectively manage and motivate the serving team, promoting a collaborative and productive work culture. Problem-solving skills are crucial to handle the fast-paced environment, balancing multiple responsibilities such as inventory management, cost control, and ensuring compliance with food safety regulations.

The role involves preparing and maintaining service stations, including visually appealing meal displays and condiment areas. Server Leads are expected to become knowledgeable about daily menu offerings, assisting guests confidently with any questions. Maintaining cleanliness and adhering to sanitation guidelines aligned with company, state, and federal standards is paramount to the role. This position demands physical stamina to handle food pans, serving equipment, and perform cleaning duties in varying environmental conditions such as hot, humid, or cold kitchen areas.

By partnering closely with kitchen staff, the Server Lead helps ensure seamless operations, including inventory monitoring and quality control. This cooperation helps to optimize service delivery and minimize food waste through proper handling and storage of unserved items. The role also encompasses closing duties such as cleaning, sanitizing, restocking, and preparing service areas for future meal periods.

Successful candidates will possess a positive and can-do attitude, be detail-oriented, and have some background in the food service industry. While a high school diploma or equivalent is preferred but not required, the emphasis lies on professionalism, teamwork, and willingness to engage in the physical demands of the hospitality service operation. Working in accordance with Creative Dining Services’ corporate values, the Server Lead will exemplify a commitment to excellence and contribute to a welcoming dining experience for every guest.

Overall, the Server Lead position at Creative Dining Services within Calvin University offers a fulfilling role for individuals passionate about food service, customer care, and team leadership. It provides an environment that values employee contributions, fosters career development, and supports a mission-driven approach to hospitality. This opportunity is ideal for individuals seeking to advance their career in the dining services industry while impacting the daily experiences of a diverse campus community.