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Server - Koko's Restaurant

Job Overview

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Employment Type

Full-time
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Life insurance
Flexible Schedule

Job Description

Live Nation Entertainment stands as the world’s premier live entertainment company, renowned for its influential role in shaping the global live event industry. Its diverse portfolio comprises leading subsidiaries such as Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship, making it a powerhouse within the field of event ticketing, concert promotion, and marketing. Ticketmaster dominates as the global leader in event ticketing, processing over 500 million ticket sales annually and serving more than 12,000 clients worldwide. Meanwhile, Live Nation Concerts distinguishes itself as the largest live entertainment provider globally, promoting upwards of 40,000 shows and over 100 festivals... Show More

Job Requirements

  • High school diploma
  • 2-5 years of experience in high-volume restaurant operations
  • food handler certification
  • TABC alcohol seller/server certification or equivalent responsible alcohol awareness training
  • working knowledge of safe and responsible alcohol service
  • ability to handle multiple tables efficiently
  • skill in guest relations
  • knowledge of beer, wine, and liquor
  • ability to memorize menus and daily specials
  • ability to lift or move up to 25 lbs
  • must be able to stand for extended periods
  • flexible to work special events

Job Qualifications

  • Food handler certification and TABC alcohol seller/server certification responsible alcohol awareness training certification or equivalent
  • 2-5 years high volume experience in restaurant operations
  • working knowledge of high-volume restaurant operations and safe, responsible alcohol service
  • standard food preparation/presentation
  • skill in guest relations
  • beer, wine & liquor knowledge
  • ability to handle multiple tables at one time efficiently and with an upbeat, friendly attitude
  • read guests in order to anticipate their needs
  • high school diploma
  • point of sales knowledge, preferably Toast

Job Duties

  • Greet all guests at table
  • respond to guest inquiries regarding menu
  • inform guests of daily specials and make recommendations
  • suggestively sell menu items, beverages, desserts, etc.
  • anticipate and respond to guest needs
  • respond to guest concerns/complaints regarding food or service and correct errors or resolve complaints with a friendly, positive attitude
  • organize and prioritize service per appropriate service sequence
  • take menu, beverage and bar orders from guests and communicate orders to kitchen and/or bar through micros terminal
  • check food orders prior to serving to ensure that they are correct, properly presented, and that special requests have been met
  • deliver food and beverages to table
  • perform opening/running/closing duties according to HOB policy
  • maintain line of sight/atmosphere control by circulating through work area throughout shift
  • have the ability to memorize menus and daily specials
  • pre-bus tables: remove dirty plates, glasses, etc., from table once guest has finished
  • clean spills on tables or around work area
  • maintain Koko’s Bavarian safety and sanitation standards
  • prepare guest checks (on Toast terminal) and check for accuracy
  • have knowledge of all promotional or special events in the house
  • assist other servers or other employees as needed
  • required to occasionally work special events that are scheduled throughout the venue

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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