Job Overview
Benefits
Healthcare plans
Domestic Partner Benefits
Competitive earnings
401(k) savings plan
Tuition Assistance
Rewards programs
Dining Discounts
Job Description
Maggiano's Little Italy is a distinguished casual dining restaurant that is part of Brinker International, a renowned company known for its commitment to good food, memorable experiences, and great workplaces. Founded on the principles set forth by Norman Brinker, an innovator in the casual dining industry, Maggiano's has established a unique Italian-American culinary tradition that blends family, friends, and great food into a vibrant dining experience. Since its opening in Chicago, the restaurant has grown to become a beloved destination for guests looking to enjoy hearty, authentic Italian dishes in a warm and welcoming atmosphere. The company's culture emphasizes community involvement, generosity, and creating lasting memories through special events and charitable initiatives such as support for the Make-A-Wish Foundation and local food banks.
The Server role at Maggiano's Little Italy is integral to maintaining the high standards of hospitality and service that the restaurant is known for. Servers at Maggiano's are responsible for all aspects of professional food service, including taking accurate food and beverage orders, delivering them promptly to guests, and ensuring complete guest satisfaction throughout their dining experience. This position is not just about serving meals; it is about welcoming guests into a slice of Italian Americana, creating a sense of family and celebration, and embodying what is affectionately known as The Maggiano's Way.
Those who join the team can expect a dynamic and fast-paced work environment where teamwork and guest interaction are paramount. Servers work collaboratively with hosts, bartenders, food runners, and bussers to create an atmosphere that feels both special and comfortable, where marinara sauce on a sleeve is just a badge of honor. This role requires energy, enthusiasm, and a genuine passion for the craft of dining service.
In addition to serving guests, Maggiano's servers often play a role in hosting and participating in special events such as weddings, birthdays, and celebrations, contributing to the creation of memorable moments for guests. The company values personal and professional growth, offering career development opportunities, including global training roles, tuition assistance, and leadership potential within the expansive Brinker International network.
Employees can also benefit from competitive earning opportunities complemented by comprehensive healthcare plans – including domestic partner benefits – along with a variety of perks such as 401(k) savings plans with company matching, rewards programs, and exclusive discounts on dining, travel, and technology products. By joining the Maggiano's team, servers become part of a culture that prioritizes diversity, inclusion, and most importantly, enjoying life while delivering exceptional service. At Maggiano's, life is short, so you might as well work happy.
The Server role at Maggiano's Little Italy is integral to maintaining the high standards of hospitality and service that the restaurant is known for. Servers at Maggiano's are responsible for all aspects of professional food service, including taking accurate food and beverage orders, delivering them promptly to guests, and ensuring complete guest satisfaction throughout their dining experience. This position is not just about serving meals; it is about welcoming guests into a slice of Italian Americana, creating a sense of family and celebration, and embodying what is affectionately known as The Maggiano's Way.
Those who join the team can expect a dynamic and fast-paced work environment where teamwork and guest interaction are paramount. Servers work collaboratively with hosts, bartenders, food runners, and bussers to create an atmosphere that feels both special and comfortable, where marinara sauce on a sleeve is just a badge of honor. This role requires energy, enthusiasm, and a genuine passion for the craft of dining service.
In addition to serving guests, Maggiano's servers often play a role in hosting and participating in special events such as weddings, birthdays, and celebrations, contributing to the creation of memorable moments for guests. The company values personal and professional growth, offering career development opportunities, including global training roles, tuition assistance, and leadership potential within the expansive Brinker International network.
Employees can also benefit from competitive earning opportunities complemented by comprehensive healthcare plans – including domestic partner benefits – along with a variety of perks such as 401(k) savings plans with company matching, rewards programs, and exclusive discounts on dining, travel, and technology products. By joining the Maggiano's team, servers become part of a culture that prioritizes diversity, inclusion, and most importantly, enjoying life while delivering exceptional service. At Maggiano's, life is short, so you might as well work happy.
Job Requirements
- Minimum of 18 years of age
- Ability to stand and walk for extended periods
- Capability to carry heavy plates and trays
- Availability to work flexible shifts including evenings, weekends, and holidays
- Legal authorization to work in the United States
- Strong customer service orientation
- Ability to handle multiple tasks simultaneously
Job Qualifications
- High school diploma or equivalent
- Previous experience in a restaurant service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Strong teamwork and collaboration abilities
- Basic knowledge of food and beverage service standards
- Positive attitude and commitment to guest satisfaction
Job Duties
- Take food and beverage orders accurately
- Serve food and beverages to guests promptly and professionally
- Ensure guest satisfaction by addressing any concerns or special requests
- Collaborate with front-of-house team members including hosts, bartenders, and food runners
- Maintain cleanliness and organization of dining areas
- Assist in hosting and managing special events
- Uphold The Maggiano's Way standards in every interaction with guests
Job Location
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