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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $21.30 - $70.00
Work Schedule
Flexible
Day Shifts
Benefits
Career Development
Education and growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Medical Reimbursement Plan
Employee assistance program (EAP)
Discounted employee shift meals
Employee food and beverage discount
Referral Bonus Program
Sales competitions and rewards
Paid sick leave
Job Description
JOEY Restaurants is a premier dining establishment recognized for delivering the ultimate dining experience across more than 50 locations in Canada and the United States. Founded in 1992, this family-owned and operated company has grown into an iconic multi-concept brand, famed for its handcrafted, locally and globally inspired menu offerings created by award-winning chefs. JOEY's commitment to excellence is reflected not only in its innovative culinary creations but also in its world-class hospitality delivered in modern, warm, and lively environments. The restaurant group is dedicated to supporting its employees through an inclusive and creative workplace atmosphere where training, education, and... Show More
Job Requirements
- Must be able to walk and stand for prolonged periods
- frequent bending, reaching, and stretching
- perform repetitive manual tasks
- lift and carry up to 50 lbs
- valid or ability to obtain Food Handler and Alcohol Server/Seller permits
- 1-3+ years customer service experience
- passion for hospitality
- ability to thrive in fast-paced environments
Job Qualifications
- 1-3+ years customer service experience
- passion for hospitality
- proven track record of creating world-class hospitality experiences
- ability to thrive in a dynamic, fast-paced environment
- valid or ability to obtain local and/or state Food Handler and Alcohol Server/Seller permits
- strong communication skills
- ability to provide and receive feedback
- confidence, humility, and respect in interpersonal interactions
- commitment to quality and professionalism
Job Duties
- Provide guests with friendly and attentive service throughout their dining experience
- show guests what iconic hospitality means
- assist guests with navigating menu options
- utilize extensive menu knowledge to recommend food and beverage items tailored to guest preferences and dietary needs
- ensure timely and accurate input of orders in the point-of-sale system
- monitor and assist with delivery of guest beverage and food orders
- prepare final guest checks and process payments securely
- resolve service issues and guest complaints promptly and professionally
- reinforce guest identification and age restrictions for alcohol sales in compliance with state law
- follow all food and alcohol service and handling safety precautions and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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