Server - JOEY University Village

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Hourly
Range $21.30 - $70.00
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Work Schedule

Flexible
Day Shifts
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Benefits

Career Development
Education and growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Medical Reimbursement Plan
Employee assistance program (EAP)
Discounted employee shift meals
Employee food and beverage discount
Referral Bonus Program
Sales competitions and rewards
Paid sick leave

Job Description

JOEY Restaurants is a premier dining establishment recognized for delivering the ultimate dining experience across more than 50 locations in Canada and the United States. Founded in 1992, this family-owned and operated company has grown into an iconic multi-concept brand, famed for its handcrafted, locally and globally inspired menu offerings created by award-winning chefs. JOEY's commitment to excellence is reflected not only in its innovative culinary creations but also in its world-class hospitality delivered in modern, warm, and lively environments. The restaurant group is dedicated to supporting its employees through an inclusive and creative workplace atmosphere where training, education, and empowerment are prioritized. With plans for continued growth and expansion into 2030, JOEY Restaurants represents a dynamic and opportunity-rich environment for hospitality professionals seeking rewarding careers.

The role of a Server at JOEY Restaurants demands a blend of genuine warmth, attentiveness, and expertise. Servers anticipate guest needs and engage with each diner to provide a seamless and memorable experience characterized by exceptional customer service. This is more than just taking orders; it involves connecting with guests on a personal level, guiding them through menu selections by leveraging extensive knowledge of food and beverage offerings tailored to their unique dietary preferences and tastes. Servers are essential ambassadors for the brand, embodying the values of hospitality and teamwork in a fast-paced, performance-driven environment.

Employees earning at JOEY Restaurants begin with a base hourly wage that aligns with the City of Seattle's minimum wage—$21.30 per hour—and participate in a dynamic tip pool, where earnings can range broadly based on service hours and guest generosity. On average, tips vary from $9.00 to $49.00 per hour, offering substantial earning potential. Beyond compensation, the position fosters personal and professional growth with a strong emphasis on career development opportunities. Servers at JOEY not only enhance their communication, decision-making, and problem-solving skills but also contribute to cultivating a supportive and respectful workspace defined by integrity, honesty, and mutual feedback.

In this role, servers will be responsible for managing multiple tasks including order accuracy, guest complaint resolution, payment processing, and ensuring compliance with local food and alcohol service laws. Physical demands include the ability to stand and walk for extended periods, perform repetitive manual tasks, and lift up to 50 pounds, reflecting the dynamic nature of the hospitality industry. The culture at JOEY promotes a healthy and supportive team dynamic, encouraging employees to showcase confidence and humility while delivering world-class service.

JOEY Restaurants is an equal employment opportunity employer that values diversity and inclusion. The company provides reasonable accommodations to qualified applicants and fosters an environment where all team members can thrive. Their approach to recruitment highlights transparency, integrity, and respect for applicant submissions, underscoring their commitment to a fair hiring process. Aspiring servers looking for a workplace where their passion for hospitality and potential for growth is recognized are invited to join JOEY's team and embark on a fulfilling career journey defined by genuine warmth and care at every table.

Job Requirements

  • Must be able to walk and stand for prolonged periods
  • frequent bending, reaching, and stretching
  • perform repetitive manual tasks
  • lift and carry up to 50 lbs
  • valid or ability to obtain Food Handler and Alcohol Server/Seller permits
  • 1-3+ years customer service experience
  • passion for hospitality
  • ability to thrive in fast-paced environments

Job Qualifications

  • 1-3+ years customer service experience
  • passion for hospitality
  • proven track record of creating world-class hospitality experiences
  • ability to thrive in a dynamic, fast-paced environment
  • valid or ability to obtain local and/or state Food Handler and Alcohol Server/Seller permits
  • strong communication skills
  • ability to provide and receive feedback
  • confidence, humility, and respect in interpersonal interactions
  • commitment to quality and professionalism

Job Duties

  • Provide guests with friendly and attentive service throughout their dining experience
  • show guests what iconic hospitality means
  • assist guests with navigating menu options
  • utilize extensive menu knowledge to recommend food and beverage items tailored to guest preferences and dietary needs
  • ensure timely and accurate input of orders in the point-of-sale system
  • monitor and assist with delivery of guest beverage and food orders
  • prepare final guest checks and process payments securely
  • resolve service issues and guest complaints promptly and professionally
  • reinforce guest identification and age restrictions for alcohol sales in compliance with state law
  • follow all food and alcohol service and handling safety precautions and procedures

Job Criteria

Experience

Mid Level (3-7 years)


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