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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $21.65 - $60.00
Work Schedule
Flexible
Benefits
Career Development
Education
growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Discounted employee shift meals
employee discount
flexible schedule
Disability insurance
Paid sick leave
Referral Bonus Program
Sales competitions and rewards
Job Description
JOEY Restaurants is a renowned restaurant group dedicated to delivering the ultimate dining experience across over 50 locations throughout Canada and the United States. Established in 1992, this family-owned and operated company has grown into an iconic multi-concept brand known for its handcrafted, locally and globally inspired menu offerings created by award-winning chefs. The company prides itself on fostering a warm, inclusive, and creative environment where world-class hospitality is at the forefront of every guest interaction. JOEY is committed to training, educating, and empowering its team members to excel within a dynamic and fast-paced industry. Their philosophy centers around creating... Show More
Job Requirements
- No education required
- Ability to walk and stand for prolonged periods
- Frequent bending, reaching, and stretching
- Repetitive manual tasks
- Lift and carry up to 50 lbs
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits
Job Qualifications
- 1-3+ years customer service experience
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits
- Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences
- Thrive in a dynamic, fast-paced work environment
- Ability to walk and stand for prolonged periods of time
- Successful employees at JOEY are genuine, warm, and caring
- They value honesty and conduct themselves with integrity
- Comfortable providing and receiving feedback to achieve personal growth and performance excellence
- Natural problem solvers with a desire to positively impact individual and team execution
- Passionate about quality and professionalism
- Possess exceptional relationship building and communication skills
- Encourage healthy and supportive competition within their team
- Exude confidence, humility, and respect
- Take pride in presenting a professional appearance and demeanor
Job Duties
- Provide guests with friendly and attentive service throughout their dining experience
- Assist guests with navigating menu options and recommending favorite beverages and food items based on likes, dislikes, and dietary needs
- Ensure timely and accurate input of orders in the point-of-sale system
- Monitor and assist with the delivery of guest beverage and food orders
- Prepare final guest checks in a timely manner and run payments safely and securely
- Resolve service issues and guest complaints with urgency, poise, and good judgment
- Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law
- Follow all food and alcohol service and handling safety precautions and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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