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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Career Development
Education
growth opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Medical Reimbursement Plan
Employee assistance program
Discounted employee shift meals
Employee food and beverage discount
Referral Bonus Program
Sales competitions and rewards
Job Description
JOEY Restaurants is a well-established and iconic restaurant group dedicated to delivering the ultimate dining experience. Since its founding in 1992, JOEY has grown into a renowned multi-concept brand with over 50 locations spread throughout Canada and the United States. The company prides itself on craftsmanship, creativity, and a passion for hospitality with menu offerings that are locally and globally inspired and crafted by award-winning chefs. JOEY operates in modern, warm, and lively environments where guests come to enjoy exceptional food and exemplary service. The group's culture is deeply rooted in People Development, strongly focusing on training, educating, and empowering... Show More
Job Requirements
- 1-3 years customer service experience
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits
- Possess a passion for hospitality
- Thrive in a dynamic, fast-paced work environment
- Be able to walk and stand for prolonged periods
- Frequent bending, reaching, and stretching
- Perform repetitive manual tasks
- Lift and carry up to 50 lbs
Job Qualifications
- 1-3 years customer service experience
- Must have or be able to obtain valid local and/or state Food Handler and Alcohol Server/Seller permits
- Possess a passion for hospitality and a proven track record of creating world-class hospitality experiences
- Thrive in a dynamic, fast-paced work environment
- Successful employees are genuine, warm, and caring
- Value honesty and conduct themselves with integrity
- Comfortable providing and receiving feedback for personal growth and performance excellence
- Natural problem solver with a desire to positively impact team execution
- Passionate about quality and professionalism
- Possess exceptional relationship building and communication skills
- Encourage healthy and supportive competition within their team
- Exude confidence, humility, and respect
- Take pride in presenting a professional appearance and demeanor
Job Duties
- Provide guests with friendly and attentive service throughout their dining experience
- Assist guests with navigating our menu options and recommend food and beverages based on likes, dislikes, and dietary needs
- Ensure timely and accurate input of orders in the point-of-sale system
- Monitor and assist with the delivery of guest beverage and food orders
- Prepare final guest checks in a timely manner and run payments safely and securely
- Resolve service issues and guest complaints with urgency, poise, and good judgment
- Reinforce guest identification requirements and age restrictions for alcohol sales in accordance with state law
- Follow all food and alcohol service and handling safety precautions and procedures
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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