Server - Hiring Immediately

OTTO is more than just a neighborhood pizza shop. It is a dynamic culinary destination where artists, innovators, visionaries, and food connoisseurs come together to elevate the classic Italian pizza experience into something extraordinary. Located in a vibrant community, OTTO has built a reputation for its creative approach to food, warm atmosphere, and commitment to both quality and innovation. With a strong mission to revolutionize pizza and create memorable dining experiences, OTTO prides itself on fostering a unique work environment that values creativity, teamwork, and personal growth. As a restaurant that deeply values its employees, OTTO offers flexible schedules, comprehensive training and development programs, and a competitive full benefits package for all full-time team members. Benefits include 401(k) matching, health insurance, dental insurance, and free employee meals during shifts, further reflecting OTTO's dedication to employee well-being and satisfaction.

In this vibrant and supportive setting, OTTO is currently seeking enthusiastic and customer-focused individuals to join the team as Servers. As a Server at OTTO, your primary responsibility will be to sell and serve all menu items, including beverages, while ensuring a superior guest experience. This role is crucial in bridging the guest and kitchen staff, guaranteeing that orders are communicated accurately and served promptly. Servers at OTTO are expected to maintain a strong knowledge of the menu to confidently answer questions and make recommendations that enhance the dining experience. Using point-of-sale (POS) software and other ordering systems, Servers take orders efficiently and professionally, always aiming to upsell when appropriate and check guests' identification for the responsible service of alcoholic beverages.

The position demands a friendly, fast-paced service style that encourages guest interaction, ensuring every diner feels welcomed and valued from their first greeting until their departure. Beyond order taking, Servers are responsible for monitoring guests throughout their visit, addressing any needs or concerns promptly to maintain high service standards. Additional duties include handling payments accurately, maintaining cleanliness in the dining area, performing side work, and complying with all sanitation, safety, and personal hygiene standards. Servers are also required to participate in closing duties, such as cleaning and preparing the dining room for the next service, thereby contributing to the overall smooth operation of the restaurant.

OTTO values employees who can thrive in a busy, fast-growth environment, who remain calm under pressure, and demonstrate excellent multitasking and communication skills. Ideal candidates must be able to take direction, pay close attention to detail, and provide outstanding customer service. Experience in a similar role is highly preferred, and candidates must be willing to work flexible hours including days, evenings, and weekends. OTTO requires all Servers to complete and pass the ServSafe course if directed by the General Manager and to meet state age requirements for serving or selling alcohol. This full-time position offers a competitive pay structure of $5 per hour base pay plus average tips, reflecting a total wage range of $10-$30 per hour, supplemented with robust benefits and a supportive team culture.

Joining OTTO means becoming part of a creative, friendly, and innovative team dedicated to transforming traditional pizza dining into an extraordinary experience. If you are passionate about food, enjoy working with people, and want to grow your career in a vibrant and rewarding environment, OTTO provides an unparalleled opportunity to develop your skills and be valued for your contributions.