
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $10.50 - $17.50
Work Schedule
Standard Hours
Benefits
employee discount
Health Insurance
PTO
Job Description
Vandelay Hospitality Group is a distinguished hospitality company known for its commitment to delivering exceptional dining experiences through its upscale restaurants and fine-dining establishments. Renowned for its high standards of service and an emphasis on creating memorable moments for every guest, Vandelay Hospitality Group prides itself on fostering a culture of hospitality, professionalism, and continuous growth among its staff. As a respected player in the restaurant industry, the company continually seeks to innovate and elevate the guest experience by blending classic techniques with modern approaches to food and beverage service. Employment with Vandelay Hospitality Group offers a dynamic and rewarding environment where team members are valued and encouraged to develop their skills and advance in their careers.
The role of a Server at Vandelay Hospitality Group is pivotal in maintaining the company’s reputation for outstanding food and beverage service. Servers are tasked with ensuring that every guest feels welcome, comfortable, important, and relaxed, exceeding their expectations at every turn. This position requires a hospitable and efficient approach to serving, where attention to detail and anticipation of guest needs are paramount. From greeting guests to expertly navigating inquiries about the menu, dietary restrictions, and beverage pairings, the Server plays an integral role in delivering seamless dining experiences. The workflow includes following precise service steps, executing opening and closing procedures, collaborating closely with team members, and contributing to an environment where hospitality flourishes.
In addition to routine duties, Servers at Vandelay Hospitality Group are encouraged to participate in ongoing training opportunities related to food, wine, and team development, reinforcing their knowledge and skills. Handling guest concerns and special requests with respect and professionalism is essential, as is embodying a positive attitude and ownership of the role. With a work culture rooted in teamwork, communication, reliability, and a passion for culinary excellence, this role offers a fulfilling career path for those committed to high-level hospitality. Benefits provided include employee discounts, health insurance, and paid time off, underscoring the company’s dedication to supporting its employees both professionally and personally.
The role of a Server at Vandelay Hospitality Group is pivotal in maintaining the company’s reputation for outstanding food and beverage service. Servers are tasked with ensuring that every guest feels welcome, comfortable, important, and relaxed, exceeding their expectations at every turn. This position requires a hospitable and efficient approach to serving, where attention to detail and anticipation of guest needs are paramount. From greeting guests to expertly navigating inquiries about the menu, dietary restrictions, and beverage pairings, the Server plays an integral role in delivering seamless dining experiences. The workflow includes following precise service steps, executing opening and closing procedures, collaborating closely with team members, and contributing to an environment where hospitality flourishes.
In addition to routine duties, Servers at Vandelay Hospitality Group are encouraged to participate in ongoing training opportunities related to food, wine, and team development, reinforcing their knowledge and skills. Handling guest concerns and special requests with respect and professionalism is essential, as is embodying a positive attitude and ownership of the role. With a work culture rooted in teamwork, communication, reliability, and a passion for culinary excellence, this role offers a fulfilling career path for those committed to high-level hospitality. Benefits provided include employee discounts, health insurance, and paid time off, underscoring the company’s dedication to supporting its employees both professionally and personally.
Job Requirements
- 2+ years of server experience in an upscale or fine-dining high volume establishment
- Will be required to complete and pass quizzes on product/job knowledge
- Positive attitude, a sense of responsibility and ownership of the position
- Appetite for creating memorable moments of hospitality for our guests
- Desire to learn and grow within the position and restaurant
- Knowledge and passion for wine, beer, and craft cocktails
- Understanding of classic food, wine service, pairings, and service ware
- Detail oriented with strong communication skills
- Team oriented with a strong sense of punctuality and reliability
Job Qualifications
- 2+ years of server experience in an upscale or fine-dining high volume establishment
- Knowledge and passion for wine, beer, and craft cocktails
- Understanding of classic food, wine service, pairings, and service ware
- Detail oriented with strong communication skills
- Team oriented with a strong sense of punctuality and reliability
- Positive attitude and a sense of responsibility and ownership of the position
- Appetite for creating memorable moments of hospitality for guests
- Desire to learn and grow within the position and restaurant
Job Duties
- Maintain a high level of hospitality and professionalism with each team member and guest
- Develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer guest questions
- Ensure all steps of service are followed
- Execute opening and closing procedures associated with assigned station
- Work seamlessly and communicate with all team members
- Assist to assure guests have a valuable overall experience
- Handle disputes and/or complaints with the utmost respect, professionalism and hospitality and go above and beyond to always accommodate special request
- Attend food, wine and team training opportunities
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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