
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.50 - $17.75
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Event discount
Wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401k
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
career growth
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished restaurant and winery known for its Napa-style tasting room, wine-inspired retail offerings, and a full-service restaurant that exudes a modern-yet-casual dining atmosphere. Since its inception in 2005, Cooper's Hawk has fused the essence of Napa Valley's wines and culinary experiences with renowned hospitality, creating memorable moments for every guest. Their unique approach integrates a scratch-kitchen menu, carefully designed to complement their award-winning wines, and an expansive Wine Club – one of the largest in the world. This club provides exclusive benefits such as curated dining and travel experiences designed to appeal to wine enthusiasts and casual diners alike. Alongside the wine-focused initiative, Cooper's Hawk has expanded its culinary reach with Piccolo Buco, a concept that brings the vibrant flavors of Rome directly to guests, enriching the overall guest experience and broadening its lifestyle brand.
The Server role at Cooper's Hawk goes well beyond taking orders; servers are entrusted as curators of unforgettable experiences crafted with uncompromising hospitality. This position demands a combination of warmth, attentiveness, and product knowledge to guide guests seamlessly through their dining journey, including food selections, wine pairings, and Wine Club details. Servers are expected to maintain high standards in service, contributing to an environment where every visit transforms from a meal into a cherished memory. The role involves mastering the menu and wine list, supporting team cohesion, adhering strictly to legal and operational guidelines, and creating personalized moments for guests. Moreover, employees receive extensive training and career support, including culinary education and development plans, ensuring ongoing professional growth within the company. The employment type reflects a full-time or part-time position within a flexible schedule structure to meet the dynamic needs of the hospitality industry. Compensation is competitive and supplemented by a comprehensive suite of benefits and rewards including dining discounts, wine discounts, health coverage, retirement plans, and wellness programs. Cooper's Hawk prides itself on providing a supportive work environment where team members are recognized and encouraged to contribute their unique talents and personalities to the overall guest experience.
The Server role at Cooper's Hawk goes well beyond taking orders; servers are entrusted as curators of unforgettable experiences crafted with uncompromising hospitality. This position demands a combination of warmth, attentiveness, and product knowledge to guide guests seamlessly through their dining journey, including food selections, wine pairings, and Wine Club details. Servers are expected to maintain high standards in service, contributing to an environment where every visit transforms from a meal into a cherished memory. The role involves mastering the menu and wine list, supporting team cohesion, adhering strictly to legal and operational guidelines, and creating personalized moments for guests. Moreover, employees receive extensive training and career support, including culinary education and development plans, ensuring ongoing professional growth within the company. The employment type reflects a full-time or part-time position within a flexible schedule structure to meet the dynamic needs of the hospitality industry. Compensation is competitive and supplemented by a comprehensive suite of benefits and rewards including dining discounts, wine discounts, health coverage, retirement plans, and wellness programs. Cooper's Hawk prides itself on providing a supportive work environment where team members are recognized and encouraged to contribute their unique talents and personalities to the overall guest experience.
Job Requirements
- at least 21 years of age
- six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and wine club program
- passion for hospitality and working as part of a team
- ability to multitask and stay calm in a fast-paced setting
- ability to lift 40 pounds and work on feet up to 10 hours
- must be able to read, write, and understand English
- flexible availability including weekends and some holidays
Job Qualifications
- at least 21 years of age
- six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and Wine Club program
- passion for hospitality and working as part of a team
- ability to multitask and stay calm in a fast-paced setting
- ability to lift 40 pounds and work on feet up to 10 hours
- ability to read, write, and understand English
- flexible availability including weekends and some holidays
Job Duties
- arrive on time and in proper uniform standards
- know the menu, wine list, and steps of service
- use the POS system and handle payments with accuracy
- understand the benefits of Cooper's Hawk Wine Club and its offerings
- follow departmental checklists and standard operating procedures to ensure work areas are prepared for opening, mid-shift, or closing
- jump in where needed to help the team
- serve food and drinks with speed and care
- follow legal guidelines for alcohol service
- take initiative to solve problems and support the guest experience
- anticipate the needs of guests and fellow team members
- communicate clearly with the kitchen, hosts, runners, bartenders, and managers
- welcome every guest with warmth, use guests names, celebrate milestones
- answer questions and make recommendations that feel genuine
- use your Wine Club knowledge to educate the guest on its perks, and invite them to join our community of members
- find small ways to delight the guests
- share the story of our Wine Club and invite guests to join
- introduce wine tastings and help guests enhance their experience
- let your personality shine and leave your signature on every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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