Server - Hiring Immediately

Cooper's Hawk is a distinctive restaurant and winery brand that combines a Napa-style tasting room, wine-inspired retail, and a full-service dining experience. Established in 2005, Cooper's Hawk has set itself apart by creating an inviting modern-yet-casual atmosphere where guests can enjoy expertly crafted scratch-kitchen dishes paired perfectly with award-winning wines. The brand extends beyond the restaurant experience; it houses one of the world's largest wine clubs, providing exclusive access to top-quality wines, curated dining, and travel experiences. Cooper's Hawk continuously nurtures a lifestyle brand that blends food, wine, and community, enriching every guest visit with memorable moments and personalized service.

The Server role at Cooper’s Hawk transforms the traditional order-taking position into a dynamic hospitality career focused on curating unforgettable dining and wine experiences for customers. Servers act as knowledgeable guides who not only provide attentive service but also share insights about the menu, wine selections, and the Cooper’s Hawk Wine Club offerings. This role demands a high standard of uncompromising hospitality where team collaboration, thoughtful conversation, and genuine engagement with guests turn every meal into a cherished memory. Embracing the cooperative spirit of the establishment, Servers contribute significantly to the brand's promise of hospitality excellence through proactive involvement and attention to detail.

This position offers an enriching environment with extensive benefits designed to support personal wellness, professional growth, and financial security. Employees receive generous dining and retail discounts, access to monthly wine tastings, medical and wellness support including dental and vision coverage, a 401k plan with company match, paid time off, and flexible scheduling options. Additional perks include early pay access, educational opportunities in wine and culinary arts, and a structured career growth plan to help Servers advance within the organization. Recognition programs such as team member rewards, milestone acknowledgments, and referral bonuses foster a positive workplace culture.

Servers at Cooper’s Hawk are expected to arrive prepared, well-informed, and ready to contribute to smooth daily operations. Responsibilities include mastering the menu and wine list, accurately handling POS transactions, and promoting the Wine Club benefits with genuine enthusiasm. They maintain high standards by following detailed checklists, adhering to alcohol service regulations, and supporting team members in a fast-paced environment. Communication skills play a vital role as Servers coordinate closely with kitchen staff, hosts, bartenders, and management to ensure service fluidity.

Beyond operational duties, the Server’s role emphasizes creating personal, tailored experiences for guests. This involves welcoming customers warmly, recognizing milestones, making authentic recommendations, and effectively communicating the value of the Wine Club membership. Initiatives to surprise and delight guests through small thoughtful touches and sharing the brand story add to the unique identity that Cooper’s Hawk fosters. This role demands passion, multitasking ability, teamwork, and endurance, with physical requirements such as lifting up to 40 pounds and prolonged periods of standing. Flexibility to work weekends and holidays further supports the vibrant service environment.

As an equal opportunity employer, Cooper’s Hawk upholds inclusive hiring practices and provides reasonable accommodations throughout the recruitment process. The comprehensive benefits and supportive atmosphere make this role ideal for those passionate about hospitality, wine culture, and delivering exceptional guest experiences in a reputable, growing brand.