Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $9.00 - $15.25
Work Schedule
Flexible
Day Shifts
Benefits
Employee discount meals
growth opportunities
Job Description
Tony Roma's is a renowned restaurant chain recognized for its distinctive ribs and casual dining experience, delivering quality food and exceptional service to its guests. Established with a commitment to great food and guest satisfaction, Tony Roma's has grown to become a well-loved dining destination that focuses on cultivating a welcoming environment and providing memorable experiences for every customer. With locations worldwide, Tony Roma's prides itself on its unique menu offerings, friendly atmosphere, and dedication to excellence in hospitality and service. The company values team members who are guest-focused and passionate about delivering outstanding service, making the work environment dynamic and collaborative.
As a Server at Tony Roma's, you will play a crucial role in shaping the guest experience by providing attentive and personalized customer service. This role involves greeting and seating guests, taking accurate orders using advanced POS systems like Aloha or Micros, serving food and beverages with attention to detail, and ensuring that each diner feels valued and well-cared for throughout their visit. Servers also monitor guest satisfaction to promptly address any issues, work closely with kitchen staff to coordinate meal delivery, and maintain cleanliness and organization in the dining area. This position is ideal for individuals who thrive in fast-paced, customer-centric environments, have strong communication skills, and enjoy collaborating with team members to create a seamless and enjoyable dining atmosphere.
Tony Roma's offers a competitive starting wage of $3 per hour plus tips, with the added benefit of employee discount meals at half price, making it an attractive opportunity for those looking to grow within the hospitality industry. Growth opportunities are emphasized, encouraging team members to develop their skills and advance their careers within the company. Whether you are experienced or new to the restaurant industry, the Server position at Tony Roma's provides a supportive workplace where your contributions are valued and your professional growth is fostered. Join a team that prides itself on excellence in service and become a key part of delivering unforgettable dining experiences.
As a Server at Tony Roma's, you will play a crucial role in shaping the guest experience by providing attentive and personalized customer service. This role involves greeting and seating guests, taking accurate orders using advanced POS systems like Aloha or Micros, serving food and beverages with attention to detail, and ensuring that each diner feels valued and well-cared for throughout their visit. Servers also monitor guest satisfaction to promptly address any issues, work closely with kitchen staff to coordinate meal delivery, and maintain cleanliness and organization in the dining area. This position is ideal for individuals who thrive in fast-paced, customer-centric environments, have strong communication skills, and enjoy collaborating with team members to create a seamless and enjoyable dining atmosphere.
Tony Roma's offers a competitive starting wage of $3 per hour plus tips, with the added benefit of employee discount meals at half price, making it an attractive opportunity for those looking to grow within the hospitality industry. Growth opportunities are emphasized, encouraging team members to develop their skills and advance their careers within the company. Whether you are experienced or new to the restaurant industry, the Server position at Tony Roma's provides a supportive workplace where your contributions are valued and your professional growth is fostered. Join a team that prides itself on excellence in service and become a key part of delivering unforgettable dining experiences.
Job Requirements
- High school diploma or equivalent
- prior experience in a customer service or food service role preferred
- ability to work in a fast-paced environment
- excellent communication and interpersonal skills
- ability to stand for extended periods
- basic math skills
- willingness to work flexible hours including nights, weekends, and holidays
- legal authorization to work in the country
Job Qualifications
- Strong customer service skills with a focus on guest relations and hospitality
- experience in the food industry, particularly in fine dining or nightclub settings is preferred
- culinary experience is a plus, along with knowledge of food handling practices
- excellent time management skills to handle multiple tables efficiently
- proficiency in using POS systems such as Aloha or Micros for order entry and payment processing
- ability to upsell menu items effectively while maintaining a positive guest experience
- basic math skills for accurate cash handling and payment processing
- previous restaurant experience is highly desirable, including serving, bussing, or host/host roles
Job Duties
- Greet and seat guests in a friendly and professional manner
- take accurate food and beverage orders using Aloha POS or Micros POS systems
- provide recommendations and upsell menu items to enhance the dining experience
- serve food and drinks promptly while ensuring proper presentation
- monitor guest satisfaction throughout their meal, addressing any concerns or requests promptly
- process payments accurately through cash handling and basic math skills
- maintain cleanliness and organization of the dining area, including bussing tables and ensuring sanitation standards are met
- collaborate with kitchen staff to ensure timely food preparation and delivery
- assist with hosting duties as needed, including managing reservations through OpenTable
- adhere to all food safety guidelines and regulations
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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