Vandelay Hospitality Group logo

Server - Hiring Immediately

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $10.25 - $17.25
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Work Schedule

Standard Hours
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Benefits

employee discount
Health Insurance

Job Description

Vandelay Hospitality Group is a renowned hospitality organization, known for its commitment to delivering exceptional dining experiences across multiple upscale and fine-dining establishments. With a strong focus on quality, professionalism, and guest satisfaction, Vandelay Hospitality Group stands as a leader in the hospitality industry. The group thrives on its ability to create welcoming and memorable environments for guests, emphasizing impeccable service, a dynamic and supportive staff culture, and innovative culinary offerings that capture both traditional and contemporary tastes. Vandelay's establishments are known for not only their outstanding food and beverage quality but also their dedication to fostering an enjoyable environment where guests feel comfortable, important, and valued.

The role of a Server within Vandelay Hospitality Group is pivotal to achieving the company’s mission of exceptional guest service. This position requires an individual who can provide attentive, efficient, and hospitable service while maintaining a high level of professionalism. Servers play an integral part in ensuring that every guest enjoys a refined and memorable dining experience. They are expected to be knowledgeable about all menu items, including food, beverages, and any dietary restrictions, so they can confidently answer guest inquiries and make informed recommendations. The Server must adhere strictly to all service protocols, including opening and closing duties related to their assigned station, working seamlessly with other team members to support a smooth dining operation.

Furthermore, Servers at Vandelay Hospitality Group are expected to handle any guest concerns or disputes with respect, professionalism, and a hospitality-driven approach. They are encouraged to go above and beyond in accommodating special requests to ensure guest satisfaction. Continuous learning is a core component of the role, with regular participation in food, wine, and team training sessions to enhance product knowledge and service skills. Employment with Vandelay Hospitality Group comes with benefits such as employee discounts and health insurance options available to both full-time and part-time staff. This position offers a fantastic opportunity for individuals passionate about hospitality and eager to grow professionally within one of the most respected names in the industry. The ideal candidate will be team-oriented, detail-focused, and motivated to contribute positively to the guest experience through skilled, courteous service that embodies Vandelay’s values.

Job Requirements

  • 2+ years of server experience in an upscale or fine-dining high volume establishment
  • willingness to complete and pass quizzes on product/job knowledge
  • positive attitude, a sense of responsibility and ownership of the position
  • appetite for creating memorable moments of hospitality for our guests
  • desire to learn and grow within the position and restaurant
  • knowledge and passion for wine, beer, and craft cocktails
  • understanding of classic food, wine service, pairings, and service ware
  • detail oriented with strong communication skills
  • team oriented with a strong sense of punctuality and reliability

Job Qualifications

  • 2+ years of server experience in an upscale or fine-dining high-volume establishment
  • positive attitude, a sense of responsibility and ownership of the position
  • appetite for creating memorable moments of hospitality for guests
  • desire to learn and grow within the position and restaurant
  • knowledge and passion for wine, beer, and craft cocktails
  • understanding of classic food, wine service, pairings, and service ware
  • detail oriented with strong communication skills
  • team oriented with a strong sense of punctuality and reliability

Job Duties

  • Maintain a high level of hospitality and professionalism with each team member and guest
  • develop and retain a complete knowledge of all food, beverage, and dietary restrictions to answer guest questions
  • ensure all steps of service are followed
  • execute opening and closing procedures associated with assigned station
  • work seamlessly and communicate with all team members
  • assist to assure guests have a valuable overall experience
  • handle disputes and/or complaints with respect, professionalism and hospitality and accommodate special requests
  • attend food, wine and team training opportunities

Job Criteria

Experience

Mid Level (3-7 years)


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