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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $10.25 - $17.00
Work Schedule
Flexible
Weekend Shifts
Benefits
dining discount
Retail wine discount
Discount on retail and private events
Monthly wine tastings
Medical insurance
Dental Insurance
Vision Insurance
telehealth
401K with company match
Paid Time Off
flexible schedules
early pay access
Wellness Support
mental health support
Wine and Culinary Education
Career growth opportunities
Team member rewards
Milestone recognition
Referral bonuses
Job Description
Cooper's Hawk is a distinguished lifestyle brand that masterfully combines a Napa-style tasting room with wine-inspired retail offerings and a full-service restaurant, bar, and private event space. Since its inception in 2005, Cooper's Hawk has been dedicated to bringing an authentic Napa Valley experience to guests and members of its expansive Wine Club. The restaurant presents a modern-yet-casual dining atmosphere, where every dish from the scratch kitchen is thoughtfully crafted to complement the exquisite wines produced in-house. The Cooper's Hawk Wine Club is renowned as one of the largest in the world, offering members exclusive benefits like top-quality award-winning wines,... Show More
Job Requirements
- At least 21 years of age
- at least six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and the Wine Club program
- passion for hospitality and working as part of a team
- ability to multitask and stay calm in a fast-paced setting
- ability to lift 40 pounds and work on feet up to 10 hours
- must be able to read, write, and understand English
- flexible availability including weekends and some holidays
Job Qualifications
- At least six months of server experience
- experience in full service or upscale casual dining preferred
- comfort speaking about food, wine, and the Wine Club program
- passion for hospitality and teamwork
- ability to multitask and remain calm in fast-paced settings
- ability to read, write, and understand English
- flexible availability including weekends and some holidays
Job Duties
- Arrive on time and in proper uniform standards
- know the menu, wine list, and steps of service
- use the POS system and handle payments with accuracy
- understand the benefits of Cooper's Hawk Wine Club and its offerings
- follow departmental checklists and standard operating procedures for preparation
- jump in where needed to help the team
- serve food and drinks with speed and care
- follow legal guidelines for alcohol service
- take initiative to solve problems and support the guest experience
- anticipate the needs of guests and fellow team members
- communicate clearly with kitchen, hosts, runners, bartenders, and managers
- help the team stay coordinated and focused
- welcome every guest with warmth, use guests' names, celebrate milestones
- answer questions and make genuine recommendations
- use Wine Club knowledge to educate guests and invite them to join
- see the person, not just the task
- find small ways to delight guests
- share the story of the Wine Club and invite guests to join
- introduce wine tastings to enhance guest experience
- let your personality shine and leave a signature on every interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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