Server (Full-Time), Clubhouse - Waldorf Astoria Orlando

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $10.98
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Work Schedule

Standard Hours
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Benefits

Incredible travel perks
Employee Stock Purchase Program
Paid parental leave
Personalized caregiving support
Crisis concierge
Mental Health Resources
Generous Paid Time Off
health and welfare benefits
Financial security for your future

Job Description

Waldorf Astoria Orlando is a prestigious luxury hotel located within the Walt Disney Resort area, recognized as a Forbes 4-Star property that offers an exquisite experience to its guests. The establishment boasts 502 elegantly designed rooms, 30,000 square feet of versatile banquet space, and seven premier food and beverage outlets including three exceptional restaurants, two lively bars, a luxurious pool setting, and in-room dining options. This luxurious ambiance and extensive facilities position Waldorf Astoria Orlando as a top destination for travelers seeking refined accommodations coupled with outstanding dining and event experiences. Committed to excellence in hospitality, the hotel continually strives to provide guests with a memorable stay, blending sophistication with comfort and exemplary service.

The role of a Server at Waldorf Astoria Orlando is an integral part of the Food & Beverage Team. This position focuses on delivering not just food and beverage service but creating memorable guest experiences that embody the light and warmth of true hospitality. Servers at this property are expected to bring an upbeat and friendly attitude, engaging with guests to enhance their dining moments and ensuring their needs are met with professionalism and care. They are responsible for mastering the menu details to confidently assist guests, efficiently managing orders through point-of-sale systems, and maintaining a clean and organized food service station. Compliance with health, safety, and alcohol regulations is paramount to safeguard the well-being of guests and team members alike.

This full-time position offers an opportunity to join a globally respected hospitality brand that values its team members as much as its guests. Beyond competitive compensation, Waldorf Astoria Orlando supports its staff with a comprehensive benefits package including unique travel perks, stock purchase programs, paid parental leave, and wellness resources. Employees benefit from a culture that emphasizes integrity, leadership, teamwork, ownership, and a proactive approach to their roles. The hotel's management invests heavily in employee development and well-being, fostering an environment where team members can thrive personally and professionally. Joining Waldorf Astoria Orlando means becoming part of an award-winning workplace culture recognized by Great Place to Work and Fortune for its commitment to excellence and employee satisfaction. This position is ideal for those passionate about hospitality, eager to contribute to guest satisfaction, and motivated to grow within a prestigious hospitality environment.

Job Requirements

  • Minimum of high school education or equivalent
  • Prior experience in restaurant or hotel food service preferred
  • Must be at least 18 years old
  • Ability to stand for extended periods and perform physical tasks related to serving food and beverages
  • Basic math and point-of-sale system proficiency
  • Availability to work flexible hours including nights, weekends, and holidays
  • Must comply with all health and safety regulations and company policies

Job Qualifications

  • High school diploma or equivalent preferred
  • Previous experience in food and beverage service or hospitality is advantageous
  • Strong communication and interpersonal skills
  • Ability to multitask and work in a fast-paced environment
  • Knowledge of food safety and sanitation standards
  • Professional and courteous demeanor
  • Ability to work flexible shifts including weekends and holidays

Job Duties

  • Delight guests by maintaining an upbeat and friendly attitude and proactively enhancing their meal experience
  • Master the menu including all items, promotions, and specials to confidently assist guests
  • Serve food and beverage orders efficiently by taking orders, entering them in the point-of-sale system, and delivering promptly
  • Manage the food service station ensuring it is always fully stocked, clean, and organized
  • Comply with all health, safety, sanitation, and alcohol awareness regulations to maintain guest and team member wellbeing
  • Support team members by collaborating effectively to ensure smooth service operations
  • Address and resolve guest concerns promptly and courteously

Job Criteria

Experience

No experience required


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