Job Overview
Compensation
Hourly
Exact $16.37
Benefits
Medical insurance
Dental Insurance
Vision Insurance
pet discount program
flexible spending accounts
Matched 401K
Life insurance
critical illness insurance
short-term disability
long-term disability
Paid Time Off
hotel discounts
Job Description
Pyramid Global Hospitality is a renowned hospitality management company with an impressive portfolio of more than 200 hotels and resorts, employing over 18,000 associates throughout the United States, Caribbean, and Europe. The company operates a diverse platform that includes Benchmark Resorts & Hotels, a distinguished collection of independent properties; Axiom Hospitality, its European hotel management division; and PYRAMIDWORKS, which specializes in integrated workplace and facilities services. Pyramid Global Hospitality maintains its corporate offices in Boston, The Woodlands, Texas, and London, blending global reach with an intimate and hands-on management approach that emphasizes exceptional service, operational excellence, and long-standing partnerships.
The company places a strong emphasis on its people, viewing associates as the core of its success. Pyramid is dedicated to fostering an environment where employees are respected, supported, and empowered to grow their careers. Team members benefit from direct collaboration with experienced leaders, opportunities to engage in meaningful stretch assignments, and exposure to a broad portfolio of properties, brands, and markets. Whether individuals are kicking off their careers in hospitality or bring years of industry experience, Pyramid offers extensive chances for learning, development, and impactful contributions.
Pyramid’s commitment to its associates, guests, owners, and the communities it serves has earned the company significant recognition. It has been named among the best places to work by reputable publications such as USA Today, The Boston Globe, and The Houston Chronicle. Additionally, Pyramid’s properties have received prestigious travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report. These honors underscore the culture of excellence, superior service, and dedication to people that define the Pyramid experience.
About the property: Rand Tower, Minneapolis, a Tribute Portfolio Hotel, consistently stands out in the hospitality industry for its superior service and employee-centered culture. Known as an Employer of Choice, Rand Tower prioritizes the well-being of its team members as much as the guest experience and community involvement. This dedication makes Rand Tower a rewarding place to work where employees enjoy fun, learning, and a successful career journey within a growing company.
Role Description: Pyramid Global Hospitality is currently seeking a highly motivated and customer-centric Restaurant Server to join the team at Rand Tower. As a server, you will play a crucial role in shaping the guests’ dining experience by ensuring seamless service from greeting to final billing. This position demands a quick-thinking individual with an engaging personality who can navigate a fast-paced environment efficiently. Responsibilities include maintaining clean and organized tables, presenting menus, descriptive selling of food and beverages, and collaborating closely with kitchen and bar staff to deliver exceptional service.
This role is ideal for those who enjoy making meaningful connections, stepping up to challenges, and thriving in a dynamic hospitality environment. With opportunities to grow and develop skills, joining the Rand Tower team offers an excellent career pathway at a world-class property. The compensation for this role starts at $16.37 per hour. Pyramid Global Hospitality strongly values diversity and is committed to building an inclusive and equitable work environment for all employees.
The company places a strong emphasis on its people, viewing associates as the core of its success. Pyramid is dedicated to fostering an environment where employees are respected, supported, and empowered to grow their careers. Team members benefit from direct collaboration with experienced leaders, opportunities to engage in meaningful stretch assignments, and exposure to a broad portfolio of properties, brands, and markets. Whether individuals are kicking off their careers in hospitality or bring years of industry experience, Pyramid offers extensive chances for learning, development, and impactful contributions.
Pyramid’s commitment to its associates, guests, owners, and the communities it serves has earned the company significant recognition. It has been named among the best places to work by reputable publications such as USA Today, The Boston Globe, and The Houston Chronicle. Additionally, Pyramid’s properties have received prestigious travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report. These honors underscore the culture of excellence, superior service, and dedication to people that define the Pyramid experience.
About the property: Rand Tower, Minneapolis, a Tribute Portfolio Hotel, consistently stands out in the hospitality industry for its superior service and employee-centered culture. Known as an Employer of Choice, Rand Tower prioritizes the well-being of its team members as much as the guest experience and community involvement. This dedication makes Rand Tower a rewarding place to work where employees enjoy fun, learning, and a successful career journey within a growing company.
Role Description: Pyramid Global Hospitality is currently seeking a highly motivated and customer-centric Restaurant Server to join the team at Rand Tower. As a server, you will play a crucial role in shaping the guests’ dining experience by ensuring seamless service from greeting to final billing. This position demands a quick-thinking individual with an engaging personality who can navigate a fast-paced environment efficiently. Responsibilities include maintaining clean and organized tables, presenting menus, descriptive selling of food and beverages, and collaborating closely with kitchen and bar staff to deliver exceptional service.
This role is ideal for those who enjoy making meaningful connections, stepping up to challenges, and thriving in a dynamic hospitality environment. With opportunities to grow and develop skills, joining the Rand Tower team offers an excellent career pathway at a world-class property. The compensation for this role starts at $16.37 per hour. Pyramid Global Hospitality strongly values diversity and is committed to building an inclusive and equitable work environment for all employees.
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Ability to work efficiently in fast-paced settings
- Excellent verbal and written communication skills
- Strong attention to detail
- Passion for hospitality and guest satisfaction
Job Qualifications
- High school diploma or equivalent
- 2-4 years of food service experience
- Knowledge of wine, beer, cocktails, and spirits
- Excellent communication skills
- Ability to work under pressure in fast-paced environments
- Passion for creating exceptional guest experiences
- Strong interpersonal and customer service skills
Job Duties
- Prepare the restaurant pre-shift for service ahead
- Greet guests as they arrive or move about the restaurant
- Guide guests on culinary journey through descriptive selling of the menu
- Be accurate in order taking including confirming special requests
- Master the menu details to enhance guest conversations
- Work collaboratively with servers and kitchen/bar staff
- Assist guests with concerns to guide them to satisfactory resolution
- Present bills in a timely and accurate manner
Job Location
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