
Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $25.00 - $45.00
Work Schedule
Flexible
Benefits
Great income
flexible schedule
fun work environment
Meal Discount
career advancement
Job Description
World of Beer Bar & Kitchen (WOB) is a vibrant and dynamic restaurant specializing in craft beer and casual dining experiences. Known for its wide selection of beers from around the world and quality food offerings, WOB provides a unique atmosphere where customers can relax, socialize, and enjoy exceptional service. The establishment prides itself on creating an environment that is both fun and welcoming, making it a popular destination for beer enthusiasts and casual diners alike. \n\nAt WOB, the role of a restaurant server is pivotal to delivering the brand's promise of an enjoyable and memorable dining and beer experience. This position requires an individual who is not only professional and experienced but also friendly, energetic, and capable of thriving in a fast-paced environment. The server is the primary point of contact for customers, responsible for guiding them through WOB's extensive menu, taking and delivering orders, and ensuring that each guest's needs are met with a positive attitude and impeccable service. Servers at World of Beer Bar & Kitchen enjoy flexible scheduling that accommodates their personal lifestyles and the opportunity to build a rewarding career through advancement opportunities within the company. Compensation includes an hourly wage supplemented by tips, ensuring a great income potential for those who excel in sales and customer interaction. \n\nAs a server at WOB, you will engage with customers in a casual yet friendly manner, embodying the company’s service standards of being fun, perfectly paced, and customer-focused. This role involves suggesting menu items to enhance the customer experience, answering questions about both food and beverage options, and assisting patrons in exploring the extensive beer selection that defines World of Beer. The position requires collaboration with team members to maintain a clean, organized, and efficient work area, and to comply with all food safety and sanitation standards. Your role will be essential in uplifting customers’ spirits, contributing to an enjoyable atmosphere one glass at a time. This detailed and customer-centric service approach is key to ensuring that guests leave with a lasting positive impression of WOB. By joining the team, you become part of a community dedicated to great service, team fun, and career growth within the hospitality industry.
Job Requirements
- Ability to stand on your feet and navigate the WOB for the entirety of the shift
- Ability to carry full food and drink trays
- Ability to reach, bend, and lift 20 lbs
- Ability to retain menu product knowledge and share that with customers
- Ability to clearly communicate with customers and staff
- Flexible schedule
Job Qualifications
- Outgoing, friendly and high energy personality and demeanor
- Friendly and accurate communication skills in handling customers in person and on the phone
- Previous experience as a server or in a customer service role preferred
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and multitask
- Basic math skills for processing payments
- Knowledge of food and beverage menus
- Ability to stand and walk for extended periods of time
- Ability to be a contributing member of the team in sales and job tasks
- Any food or alcohol awareness certification as required within 30 days of hire
- Warm and welcoming smile
Job Duties
- Greet customers and escort them to their tables as needed
- Present menus and answer questions about menu items
- Suggest menu items to enhance the customer experience
- Take food and drink orders from customers
- Relay orders to the kitchen and ensure they are prepared quickly and accurately
- Serve food and beverages to customers in a timely manner
- Check back with customers to ensure satisfaction and address any issues
- Process payments and handle cash transactions
- Maintain a clean and organized work area
- Adhere to food safety and sanitation guidelines
- Collaborate with team members to provide excellent customer service
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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