Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development
employee wellness program
Job Description
WaterStreet, LTD is a well-established dining and event company renowned for its commitment to exceptional customer service and high-quality food offerings. Operating as a prominent restaurant and banquet service provider, WaterStreet, LTD focuses on creating memorable dining experiences that emphasize guest satisfaction, efficiency, and a welcoming atmosphere. Known for upholding strong core values of professionalism, teamwork, and dedication, the company has carved out a reputable position in the hospitality industry, serving a diverse clientele through both everyday restaurant services and large-scale banquet events.
The role of a Restaurant/Banquet Server at WaterStreet, LTD is pivotal in maintaining the high standards the company is known for. This position is designed for individuals who are passionate about food and exemplary service, bringing an outgoing and friendly disposition to every guest interaction. Servers act as the face of the restaurant, creating a warm, comfortable environment while efficiently managing food and beverage service for both casual dining and banquet occasions. This job requires a candidate well-versed in high-paced environments, capable of multitasking while providing a flawless guest experience.
This full-time role involves responsibility for monitoring and maintaining cleanliness in all dining and kitchen areas, handling guest complaints effectively, and ensuring operational standards are adhered to. Candidates will need to obtain and maintain a valid Texas Alcoholic Beverage Commission (TABC) certification along with a Nueces County Food Handlers Permit, highlighting the importance of safety and compliance in the role. The server is also expected to practice proper cash handling procedures and demonstrate effective communication skills with the management team and coworkers. Physical demands include lifting and carrying items up to 100 pounds and maneuvering materials up to 150 pounds, making physical stamina an essential factor.
Ultimately, the Server role not only demands technical skills related to food and beverage service but also requires a strong customer service orientation, attention to detail, and the ability to remain calm under pressure. WaterStreet, LTD values employees who exhibit self-discipline, trustworthiness, and a commitment to continual personal and professional development. Joining WaterStreet, LTD means becoming part of a team that values excellence, inspiring teamwork, and fostering a harassment-free workplace environment, all dedicated to delivering the best dining experiences for guests.
The role of a Restaurant/Banquet Server at WaterStreet, LTD is pivotal in maintaining the high standards the company is known for. This position is designed for individuals who are passionate about food and exemplary service, bringing an outgoing and friendly disposition to every guest interaction. Servers act as the face of the restaurant, creating a warm, comfortable environment while efficiently managing food and beverage service for both casual dining and banquet occasions. This job requires a candidate well-versed in high-paced environments, capable of multitasking while providing a flawless guest experience.
This full-time role involves responsibility for monitoring and maintaining cleanliness in all dining and kitchen areas, handling guest complaints effectively, and ensuring operational standards are adhered to. Candidates will need to obtain and maintain a valid Texas Alcoholic Beverage Commission (TABC) certification along with a Nueces County Food Handlers Permit, highlighting the importance of safety and compliance in the role. The server is also expected to practice proper cash handling procedures and demonstrate effective communication skills with the management team and coworkers. Physical demands include lifting and carrying items up to 100 pounds and maneuvering materials up to 150 pounds, making physical stamina an essential factor.
Ultimately, the Server role not only demands technical skills related to food and beverage service but also requires a strong customer service orientation, attention to detail, and the ability to remain calm under pressure. WaterStreet, LTD values employees who exhibit self-discipline, trustworthiness, and a commitment to continual personal and professional development. Joining WaterStreet, LTD means becoming part of a team that values excellence, inspiring teamwork, and fostering a harassment-free workplace environment, all dedicated to delivering the best dining experiences for guests.
Job Requirements
- corrected vision
- corrected hearing
- sufficient mobility to move and operate in work area
- ability to stand for up to 10 hours at a time
- capability to lift and carry weights between 10 and 100 pounds with or without assistance
- capability to push and pull weights between 10 and 150 pounds with or without assistance
- mental alertness to remember names, faces, job tasks and verbal instructions
- friendly and outgoing disposition
- passion for food and service
Job Qualifications
- minimum two years experience in a full-service customer service environment
- excellent guest service skills
- thorough understanding of policies, procedures and operating standards
- valid TABC certification
- valid Nueces County Food Handlers Permit
- excellent interpersonal, listening and communication skills
- ability to work in fast-paced and highly stressed environments
Job Duties
- Display core values and discipline
- monitor and maintain cleanliness of all back and front of house areas
- resolve guest complaints to ensure flawless recovery
- deliver high level of customer service and maintain a safe environment
- keep dining area clean, safe and organized
- follow proper cash handling procedures
- provide positive and friendly guest interaction
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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